Engage Service Desk
Free
2.2.2for iPhone, iPad and more
9.9
2 Ratings
Tegria Services Group - US, INC
Developer
11.1 MB
Size
25/10/2021
Update Date
Productivity
Category
4+
Age Rating
Age Rating
لقطات الشاشة لـ Engage Service Desk
About Engage Service Desk
The Engage Service Desk App allows customers to check the status of their help/ticket requests 24 hours a day, 7 days a week.
As an INHS-Engage customer, you already know that you can call or email for the latest status on your help tickets any time, day or night. The Service Desk iOS application gives you one more avenue to get the latest information on your service requests. You now have direct access to our issue tracking database – so you can see the latest activity, submit a new help ticket, or request status updates using your iPhone or iPad.
Maybe you don’t know how to describe that thing plugged into the PC that’s not working, just submit a picture using your iPhone’s camera. We’ll even send you push notifications when your request has been completed or when we’re waiting on additional information from you.
This application is available to INHS-Engage Service Desk customers.
Engage Service Desk is a product of Engage, a division of Inland Northwest Health Services.
As an INHS-Engage customer, you already know that you can call or email for the latest status on your help tickets any time, day or night. The Service Desk iOS application gives you one more avenue to get the latest information on your service requests. You now have direct access to our issue tracking database – so you can see the latest activity, submit a new help ticket, or request status updates using your iPhone or iPad.
Maybe you don’t know how to describe that thing plugged into the PC that’s not working, just submit a picture using your iPhone’s camera. We’ll even send you push notifications when your request has been completed or when we’re waiting on additional information from you.
This application is available to INHS-Engage Service Desk customers.
Engage Service Desk is a product of Engage, a division of Inland Northwest Health Services.
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تحديث لأحدث إصدار 2.2.2
Last updated on 25/10/2021
الإصدارات القديمة
General enhancements
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Version History
2.2.2
25/10/2021
General enhancements
2.2.1
16/04/2021
-Bug fixes
2.2
15/09/2020
-Bug Fixes
-Prep for 2FA
-Prep for 2FA
2.1
04/03/2020
-Bug fixes
-various small enhancements
-various small enhancements
2.0.2
08/08/2018
-bug fixes
2.0.1
27/11/2017
-Time to complete assignment feature now available. Go to settings to enable.
2.0
17/08/2017
-New analyst functionality
1.6.2
07/02/2017
-Bug fix for iPad sizes
1.6.1
02/02/2017
-Support for new iPhone sizes
-Bug fixes
-Bug fixes
1.6
14/10/2014
-Bug fixes for iOS 8.
1.5
28/06/2014
-Minor branding and UI changes
-Bug Fix: the app now correctly logs you out when your session has expired.
-Bug Fix: the app now correctly logs you out when your session has expired.
1.4
29/04/2014
-Updated look
-bug fixes
-bug fixes
1.3
18/02/2014
-Survey usability improvements
1.2
14/01/2014
-Usability fixes
1.1.1
03/01/2014
-New icon
1.1
20/12/2013
-Added iPad Support
-Bug Fixes
-Bug Fixes
1.0
10/12/2013
Engage Service Desk FAQ
انقر هنا لمعرفة كيفية تنزيل Engage Service Desk في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات Engage Service Desk.
iPhone
Requires iOS 8.2 or later.
iPad
Requires iPadOS 8.2 or later.
iPod touch
Requires iOS 8.2 or later.
Engage Service Desk هي مدعومة على اللغات English