Engage Service Desk
Free
2.2.2for iPhone, iPad and more
9.9
2 Ratings
Tegria Services Group - US, INC
Developer
11.1 MB
Size
2021年10月25日
Update Date
Productivity
Category
4+
Age Rating
Age Rating
Engage Service Desk スクリーンショット
About Engage Service Desk
The Engage Service Desk App allows customers to check the status of their help/ticket requests 24 hours a day, 7 days a week.
As an INHS-Engage customer, you already know that you can call or email for the latest status on your help tickets any time, day or night. The Service Desk iOS application gives you one more avenue to get the latest information on your service requests. You now have direct access to our issue tracking database – so you can see the latest activity, submit a new help ticket, or request status updates using your iPhone or iPad.
Maybe you don’t know how to describe that thing plugged into the PC that’s not working, just submit a picture using your iPhone’s camera. We’ll even send you push notifications when your request has been completed or when we’re waiting on additional information from you.
This application is available to INHS-Engage Service Desk customers.
Engage Service Desk is a product of Engage, a division of Inland Northwest Health Services.
As an INHS-Engage customer, you already know that you can call or email for the latest status on your help tickets any time, day or night. The Service Desk iOS application gives you one more avenue to get the latest information on your service requests. You now have direct access to our issue tracking database – so you can see the latest activity, submit a new help ticket, or request status updates using your iPhone or iPad.
Maybe you don’t know how to describe that thing plugged into the PC that’s not working, just submit a picture using your iPhone’s camera. We’ll even send you push notifications when your request has been completed or when we’re waiting on additional information from you.
This application is available to INHS-Engage Service Desk customers.
Engage Service Desk is a product of Engage, a division of Inland Northwest Health Services.
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最新バージョン 2.2.2 の更新情報
Last updated on 2021年10月25日
旧バージョン
General enhancements
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Version History
2.2.2
2021年10月25日
General enhancements
2.2.1
2021年04月16日
-Bug fixes
2.2
2020年09月15日
-Bug Fixes
-Prep for 2FA
-Prep for 2FA
2.1
2020年03月04日
-Bug fixes
-various small enhancements
-various small enhancements
2.0.2
2018年08月08日
-bug fixes
2.0.1
2017年11月27日
-Time to complete assignment feature now available. Go to settings to enable.
2.0
2017年08月17日
-New analyst functionality
1.6.2
2017年02月07日
-Bug fix for iPad sizes
1.6.1
2017年02月02日
-Support for new iPhone sizes
-Bug fixes
-Bug fixes
1.6
2014年10月14日
-Bug fixes for iOS 8.
1.5
2014年06月28日
-Minor branding and UI changes
-Bug Fix: the app now correctly logs you out when your session has expired.
-Bug Fix: the app now correctly logs you out when your session has expired.
1.4
2014年04月29日
-Updated look
-bug fixes
-bug fixes
1.3
2014年02月18日
-Survey usability improvements
1.2
2014年01月14日
-Usability fixes
1.1.1
2014年01月03日
-New icon
1.1
2013年12月20日
-Added iPad Support
-Bug Fixes
-Bug Fixes
1.0
2013年12月10日
Engage Service Desk FAQ
ここをクリック!地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Engage Service Deskの最低システム要件をご確認ください。
iPhone
Requires iOS 8.2 or later.
iPad
Requires iPadOS 8.2 or later.
iPod touch
Requires iOS 8.2 or later.
Engage Service Deskは次の言語がサポートされています。 English