RSA Support
Gratis
5.0.5for iPhone, iPad and more
Age Rating
لقطات الشاشة لـ RSA Support
About RSA Support
The RSA Support app supports you in reporting a claim or asking policy related questions to your RoyalStar Service Representatives. The app allows the RoyalStar Service Representatives to see what you see, either by leveraging the back camera of your iOS device or by sharing your screen. To use this application, you must be invited via email or SMS or start the interaction from a webpage.
To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The application does not allow the Service Representative to access any data stored on your device.
To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The application does not allow the Service Representative to access any data stored on your device.
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تحديث لأحدث إصدار 5.0.5
Last updated on 01/02/2024
الإصدارات القديمة
In this release, we:
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
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Version History
5.0.5
01/02/2024
In this release, we:
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
4.5.6
10/07/2023
Features
- Digital Flows: iOS Measure in Augmented Reality
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- Digital Flows: now able to load an URL in the same webView
- 4K Snapshots in calls
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
- Digital Flows: iOS Measure in Augmented Reality
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- Digital Flows: now able to load an URL in the same webView
- 4K Snapshots in calls
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
4.3.1
23/01/2023
New
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
1.0.8
12/04/2021
Various bug fix
1.0.7
12/02/2021
Various bug fix
1.0.6
10/02/2021
Various bug fix
1.0.5
02/12/2020
Various bug fix
1.0.4
24/11/2020
various bug fix
1.0.3
05/11/2020
Various bug fix
1.0.2
22/08/2019
- Various Bugfixes
1.0.1
24/07/2019
Minor bugfixes.
1.0
01/05/2019
RSA Support FAQ
انقر هنا لمعرفة كيفية تنزيل RSA Support في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات RSA Support.
iPhone
Requiere iOS 14.0 o posterior.
iPad
Requiere iPadOS 14.0 o posterior.
iPod touch
Requiere iOS 14.0 o posterior.
RSA Support هي مدعومة على اللغات Español, Alemán, Búlgaro, Finés, Francés, Griego, Inglés, Italiano, Japonés, Portugués, Ruso