RSA Support
無料
5.0.5for iPhone, iPad and more
Age Rating
RSA Support スクリーンショット
About RSA Support
The RSA Support app supports you in reporting a claim or asking policy related questions to your RoyalStar Service Representatives. The app allows the RoyalStar Service Representatives to see what you see, either by leveraging the back camera of your iOS device or by sharing your screen. To use this application, you must be invited via email or SMS or start the interaction from a webpage.
To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The application does not allow the Service Representative to access any data stored on your device.
To start the video interaction, you have to download the application and return to the email or SMS or webpage to connect the session.
During the interaction you can leverage advanced capabilities as:
- HD audio
- Video frame rate auto adapts
- Live remote pointer
- 2 ways drawing and annotations
- Pause video, photos and picture saving
- Session recording
The application does not allow the Service Representative to access any data stored on your device.
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最新バージョン 5.0.5 の更新情報
Last updated on 2024年02月01日
旧バージョン
In this release, we:
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
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Version History
5.0.5
2024年02月01日
In this release, we:
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
- improved the performance and stability of our app
- improved iOS 17 and iPhone 15 support
- fixed some issues with app crashes
4.5.6
2023年07月10日
Features
- Digital Flows: iOS Measure in Augmented Reality
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- Digital Flows: now able to load an URL in the same webView
- 4K Snapshots in calls
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
- Digital Flows: iOS Measure in Augmented Reality
- Digital Flows: ability to limit video capture time
- Digital Flows: Webview UI controls added
- Digital Flows: now able to load an URL in the same webView
- 4K Snapshots in calls
- Media capture UI and features improvements
- Consent popup redesigned
- Live translation improvement
Bugfixes
- various bugfixes
4.3.1
2023年01月23日
New
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
Geolocation : Elevation data are now retrieved to be collected in case and call reports
Fixes
Case reports dates and missing information
Co-browsing pointer and annotations positions
Geolocation: missing information and authorisation prompt not appearing
Live translation autostart
SDF Media Capture: Target Weight and Video displaying an error message
Cancel button not working when receiving an incoming callNone
Improvements
Security: Updated SSL
1.0.8
2021年04月12日
Various bug fix
1.0.7
2021年02月12日
Various bug fix
1.0.6
2021年02月10日
Various bug fix
1.0.5
2020年12月02日
Various bug fix
1.0.4
2020年11月24日
various bug fix
1.0.3
2020年11月05日
Various bug fix
1.0.2
2019年08月22日
- Various Bugfixes
1.0.1
2019年07月24日
Minor bugfixes.
1.0
2019年05月01日
RSA Support FAQ
ここをクリック！地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、RSA Supportの最低システム要件をご確認ください。
iPhone
iOS 14.0以降が必要です。
iPad
iPadOS 14.0以降が必要です。
iPod touch
iOS 14.0以降が必要です。
RSA Supportは次の言語がサポートされています。 日本語, イタリア語, ギリシャ語, スペイン語, ドイツ語, フィンランド語, フランス語, ブルガリア語, ポルトガル語, ロシア語, 英語
