SymphonyAI Summit
Gratis
1.9.0for iPhone, iPad and more
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SymphonyAI Summit Screenshots
About SymphonyAI Summit
SymphonyAI Summit Mobile App enables the organizations to deliver the right digital experience to the employees from anywhere!
By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!
SymphonyAI Summit Mobile App, powered by SymphonyAI Summit, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.
Supported Language(s): English
Note: This app requires SymphonyAI Summit Denali HF02 instance or later.
By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!
SymphonyAI Summit Mobile App, powered by SymphonyAI Summit, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.
Supported Language(s): English
Note: This app requires SymphonyAI Summit Denali HF02 instance or later.
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Was ist neu in der neuesten Version 1.9.0
Last updated on Jan 31, 2024
Alte Versionen
Introducing Survey in Mobile App.
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Version History
1.9.0
Jan 31, 2024
Introducing Survey in Mobile App.
1.8.0
Nov 7, 2023
• Mobile Version Update Alerts.
• Domain Name Based Login.
• Domain Name Based Login.
1.7.2
Oct 10, 2023
Fixed session timeout issue.
1.7.1
Aug 22, 2023
OTP/mPIN based user authentication.
1.6.5
Jul 5, 2023
Fixed issues in Log Service Request page.
1.6.4
May 11, 2023
• Fixed issues in Log Incident and Service Request pages.
• Requires iOS 14.0 or later
• Requires iOS 14.0 or later
1.6.3
Mar 10, 2023
Fixed issues in Log Incident, My Service Request and Approve Service Request pages.
1.6.2
Jan 4, 2023
• Fixed issue in Incident and Service Request detail page.
• Changed App name.
• Changed App name.
1.6.1
Dec 2, 2022
Changed the App Icon, Name and Logo.
1.6.0
Nov 22, 2022
• Reverification feature in Log Service Request and Approve Service Request
• Incident Rules based on Customer
• View other Caller Incidents and Service Requests
• Category Routing based on Customer
• Notify Standard Change Record to CAB Members
• Incident Rules based on Customer
• View other Caller Incidents and Service Requests
• Category Routing based on Customer
• Notify Standard Change Record to CAB Members
1.5.2
Sep 28, 2022
Fixed issues in the Log New Incident page.
1.5.1
Aug 1, 2022
Fixed HTML tag issue in Description, Solution and Remarks field.
1.5.0
Apr 26, 2022
Approve Change Records.
1.4.1
Jan 27, 2022
Fixed Approve Service Request forward option issue.
1.4.0
Dec 1, 2021
Dashboard widgets will display based on the role templates.
1.3.0
Oct 4, 2021
Added dynamic validation in Log New Incident and Log New Service Request.
1.2.1
Jun 17, 2021
Service Validity Enhancements
1.2.0
Apr 30, 2021
Approve Problem Record
1.0.4
Nov 18, 2020
Approve Service Request Notification
1.0.3
Oct 20, 2020
Fixed CR item issues.
1.0.2
Sep 22, 2020
1. Parallel and Skip Approval
2. Approver Group
3. Symptom Field Usability Enhancement
2. Approver Group
3. Symptom Field Usability Enhancement
1.0.1
Sep 10, 2020
SymphonyAI Summit FAQ
Klicken Sie hier, um zu erfahren, wie Sie SymphonyAI Summit in eingeschränkten Ländern oder Regionen herunterladen können.
Überprüfen Sie die folgende Liste, um die Mindestanforderungen von SymphonyAI Summit zu sehen.
iPhone
Erfordert iOS 14.0 oder neuer.
iPad
Erfordert iPadOS 14.0 oder neuer.
iPod touch
Erfordert iOS 14.0 oder neuer.
SymphonyAI Summit unterstützt Englisch