SymphonyAI Summit
無料
1.9.0for iPhone, iPad and more
Age Rating
SymphonyAI Summit スクリーンショット
About SymphonyAI Summit
SymphonyAI Summit Mobile App enables the organizations to deliver the right digital experience to the employees from anywhere!
By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!
SymphonyAI Summit Mobile App, powered by SymphonyAI Summit, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.
Supported Language(s): English
Note: This app requires SymphonyAI Summit Denali HF02 instance or later.
By leveraging on this mobile app, you can:
• Easily find answers to your questions
• Quickly report your issues
• Request for new services
• View the status of your tickets & provide additional information instantaneously
• Cancel your ticket if it is already resolved
• Escalate if you need faster response
• Provide feedback on the resolved tickets
• View your allocated assets & report issues
• Approve the Service Requests on the go!
SymphonyAI Summit Mobile App, powered by SymphonyAI Summit, comes with a configurable widget based Self Service Portal that instantly provides details on your issues, service requests, knowledge articles & assets along with easy options to log issues/ requests.
Supported Language(s): English
Note: This app requires SymphonyAI Summit Denali HF02 instance or later.
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最新バージョン 1.9.0 の更新情報
Last updated on 2024年01月31日
旧バージョン
Introducing Survey in Mobile App.
Show More
Version History
1.9.0
2024年01月31日
Introducing Survey in Mobile App.
1.8.0
2023年11月07日
• Mobile Version Update Alerts.
• Domain Name Based Login.
• Domain Name Based Login.
1.7.2
2023年10月10日
Fixed session timeout issue.
1.7.1
2023年08月22日
OTP/mPIN based user authentication.
1.6.5
2023年07月05日
Fixed issues in Log Service Request page.
1.6.4
2023年05月11日
• Fixed issues in Log Incident and Service Request pages.
• Requires iOS 14.0 or later
• Requires iOS 14.0 or later
1.6.3
2023年03月10日
Fixed issues in Log Incident, My Service Request and Approve Service Request pages.
1.6.2
2023年01月04日
• Fixed issue in Incident and Service Request detail page.
• Changed App name.
• Changed App name.
1.6.1
2022年12月02日
Changed the App Icon, Name and Logo.
1.6.0
2022年11月22日
• Reverification feature in Log Service Request and Approve Service Request
• Incident Rules based on Customer
• View other Caller Incidents and Service Requests
• Category Routing based on Customer
• Notify Standard Change Record to CAB Members
• Incident Rules based on Customer
• View other Caller Incidents and Service Requests
• Category Routing based on Customer
• Notify Standard Change Record to CAB Members
1.5.2
2022年09月28日
Fixed issues in the Log New Incident page.
1.5.1
2022年08月01日
Fixed HTML tag issue in Description, Solution and Remarks field.
1.5.0
2022年04月26日
Approve Change Records.
1.4.1
2022年01月27日
Fixed Approve Service Request forward option issue.
1.4.0
2021年12月01日
Dashboard widgets will display based on the role templates.
1.3.0
2021年10月04日
Added dynamic validation in Log New Incident and Log New Service Request.
1.2.1
2021年06月17日
Service Validity Enhancements
1.2.0
2021年04月30日
Approve Problem Record
1.0.4
2020年11月18日
Approve Service Request Notification
1.0.3
2020年10月20日
Fixed CR item issues.
1.0.2
2020年09月22日
1. Parallel and Skip Approval
2. Approver Group
3. Symptom Field Usability Enhancement
2. Approver Group
3. Symptom Field Usability Enhancement
1.0.1
2020年09月10日
SymphonyAI Summit FAQ
ここをクリック!地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、SymphonyAI Summitの最低システム要件をご確認ください。
iPhone
iOS 14.0以降が必要です。
iPad
iPadOS 14.0以降が必要です。
iPod touch
iOS 14.0以降が必要です。
SymphonyAI Summitは次の言語がサポートされています。 英語