Tata Teleservices -Smartflo
Gratuit
2.5for iPhone, iPod touch
Age Rating
Tata Teleservices -Smartflo Captures d'écran
About Tata Teleservices -Smartflo
Tata Smartflo Call Management and Dialer App for iOS devices brings a simplified feature to keep a track calls on your business phone using a mobile device from anywhere, anytime. Existing Smartflo users can use the application for tracking the activities of their account.
Features
Features available in the current version of this iOS app are:
1. Call Logs – All the calls dialed, received or missed on your Smartflo account are listed along with details, such as – caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.
2. Active Call – All the active call running for your Smartflo account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.
3. Click-to-Call – With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.
Features
Features available in the current version of this iOS app are:
1. Call Logs – All the calls dialed, received or missed on your Smartflo account are listed along with details, such as – caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.
2. Active Call – All the active call running for your Smartflo account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.
3. Click-to-Call – With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.
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Quoi de neuf dans la dernière version 2.5
Last updated on Apr 22, 2024
Vieilles Versions
Bug Fixes & Improvements
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Version History
2.5
Apr 22, 2024
Bug Fixes & Improvements
2.4
Feb 1, 2024
Bug Fixes and Improvements
2.3
Jan 21, 2024
Security Fixes & Improvements
2.2
Dec 18, 2023
Improved version.
2.1
Nov 14, 2023
Bug Fixes and Improvements
2.0
Oct 23, 2023
Service Management Release Notes - Bug Fixes and Improvement
1.9.3
Aug 14, 2023
Bugs fixes and Improvements
1.6
Jul 22, 2022
Live Calls and My Calls
Number Masking
Bug fixes and Improvements
Number Masking
Bug fixes and Improvements
1.5
Mar 7, 2022
This update brings a ton of new feature and improvements to the application:
- CDR and Contacts Integration: Users will be able to check contacts details and add numbers in their contact list directly from CDR.
- Support for Agent Disposition from Live Calls: Now agents can dispose their calls directly from the application
- WhatsApp Integration: send WhatsApp to the users from CDR or Contacts Page.
- Bug fixes and improvements
- CDR and Contacts Integration: Users will be able to check contacts details and add numbers in their contact list directly from CDR.
- Support for Agent Disposition from Live Calls: Now agents can dispose their calls directly from the application
- WhatsApp Integration: send WhatsApp to the users from CDR or Contacts Page.
- Bug fixes and improvements
1.3
Jan 4, 2022
Number masking on contacts
Click to call on on Tollfree numbers.
Click to call on on Tollfree numbers.
1.2
Aug 3, 2021
1. Contacts
2. Supervisor Dashboard
3. Block/Unblock numbers from call logs
4. Click to call from call logs
5. Click to call to Agents through the agent intercom number
2. Supervisor Dashboard
3. Block/Unblock numbers from call logs
4. Click to call from call logs
5. Click to call to Agents through the agent intercom number
1.0
Jun 24, 2021
Tata Teleservices -Smartflo FAQ
Cliquez ici pour savoir comment télécharger Tata Teleservices -Smartflo dans un pays ou une région restreints.
Consultez la liste suivante pour voir les exigences minimales de Tata Teleservices -Smartflo.
iPhone
Nécessite iOS 12 ou version ultérieure.
iPod touch
Nécessite iOS 12 ou version ultérieure.
Tata Teleservices -Smartflo prend en charge Anglais
