Tata Teleservices -Smartflo
免費
2.5for iPhone, iPod touch
Age Rating
Tata Teleservices -Smartflo 螢幕截圖
About Tata Teleservices -Smartflo
Tata Smartflo Call Management and Dialer App for iOS devices brings a simplified feature to keep a track calls on your business phone using a mobile device from anywhere, anytime. Existing Smartflo users can use the application for tracking the activities of their account.
Features
Features available in the current version of this iOS app are:
1. Call Logs – All the calls dialed, received or missed on your Smartflo account are listed along with details, such as – caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.
2. Active Call – All the active call running for your Smartflo account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.
3. Click-to-Call – With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.
Features
Features available in the current version of this iOS app are:
1. Call Logs – All the calls dialed, received or missed on your Smartflo account are listed along with details, such as – caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.
2. Active Call – All the active call running for your Smartflo account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.
3. Click-to-Call – With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.
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最新版本2.5更新日誌
Last updated on 2024年04月22日
歷史版本
Bug Fixes & Improvements
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Version History
2.5
2024年04月22日
Bug Fixes & Improvements
2.4
2024年02月01日
Bug Fixes and Improvements
2.3
2024年01月21日
Security Fixes & Improvements
2.2
2023年12月18日
Improved version.
2.1
2023年11月14日
Bug Fixes and Improvements
2.0
2023年10月23日
Service Management Release Notes - Bug Fixes and Improvement
1.9.3
2023年08月14日
Bugs fixes and Improvements
1.6
2022年07月22日
Live Calls and My Calls
Number Masking
Bug fixes and Improvements
Number Masking
Bug fixes and Improvements
1.5
2022年03月07日
This update brings a ton of new feature and improvements to the application:
- CDR and Contacts Integration: Users will be able to check contacts details and add numbers in their contact list directly from CDR.
- Support for Agent Disposition from Live Calls: Now agents can dispose their calls directly from the application
- WhatsApp Integration: send WhatsApp to the users from CDR or Contacts Page.
- Bug fixes and improvements
- CDR and Contacts Integration: Users will be able to check contacts details and add numbers in their contact list directly from CDR.
- Support for Agent Disposition from Live Calls: Now agents can dispose their calls directly from the application
- WhatsApp Integration: send WhatsApp to the users from CDR or Contacts Page.
- Bug fixes and improvements
1.3
2022年01月04日
Number masking on contacts
Click to call on on Tollfree numbers.
Click to call on on Tollfree numbers.
1.2
2021年08月03日
1. Contacts
2. Supervisor Dashboard
3. Block/Unblock numbers from call logs
4. Click to call from call logs
5. Click to call to Agents through the agent intercom number
2. Supervisor Dashboard
3. Block/Unblock numbers from call logs
4. Click to call from call logs
5. Click to call to Agents through the agent intercom number
1.0
2021年06月24日
Tata Teleservices -Smartflo FAQ
點擊此處瞭解如何在受限國家或地區下載Tata Teleservices -Smartflo。
以下為Tata Teleservices -Smartflo的最低配置要求。
iPhone
須使用 iOS 12 或以上版本。
iPod touch
須使用 iOS 12 或以上版本。
Tata Teleservices -Smartflo支持英文
