Tata Teleservices -Smartflo
Gratis
2.5for iPhone, iPod touch
Age Rating
لقطات الشاشة لـ Tata Teleservices -Smartflo
About Tata Teleservices -Smartflo
Tata Smartflo Call Management and Dialer App for iOS devices brings a simplified feature to keep a track calls on your business phone using a mobile device from anywhere, anytime. Existing Smartflo users can use the application for tracking the activities of their account.
Features
Features available in the current version of this iOS app are:
1. Call Logs – All the calls dialed, received or missed on your Smartflo account are listed along with details, such as – caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.
2. Active Call – All the active call running for your Smartflo account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.
3. Click-to-Call – With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.
Features
Features available in the current version of this iOS app are:
1. Call Logs – All the calls dialed, received or missed on your Smartflo account are listed along with details, such as – caller ID of the customer, date and time of the call, agent name (or IVR), and call duration.
2. Active Call – All the active call running for your Smartflo account are listed in this section with the details including the current status of the call (ringing/answered), source of the call, destination of the call, and the agent connected on the call.
3. Click-to-Call – With Click-to-call feature, admin can initiate a call to the customer and choose the agent with which the call needs to be connected. With the active call logs you can see the available agents and accordingly pick the agents for click-to-call option.
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تحديث لأحدث إصدار 2.5
Last updated on 22/04/2024
الإصدارات القديمة
Bug Fixes & Improvements
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Version History
2.5
22/04/2024
Bug Fixes & Improvements
2.4
01/02/2024
Bug Fixes and Improvements
2.3
21/01/2024
Security Fixes & Improvements
2.2
18/12/2023
Improved version.
2.1
14/11/2023
Bug Fixes and Improvements
2.0
23/10/2023
Service Management Release Notes - Bug Fixes and Improvement
1.9.3
14/08/2023
Bugs fixes and Improvements
1.6
22/07/2022
Live Calls and My Calls
Number Masking
Bug fixes and Improvements
Number Masking
Bug fixes and Improvements
1.5
07/03/2022
This update brings a ton of new feature and improvements to the application:
- CDR and Contacts Integration: Users will be able to check contacts details and add numbers in their contact list directly from CDR.
- Support for Agent Disposition from Live Calls: Now agents can dispose their calls directly from the application
- WhatsApp Integration: send WhatsApp to the users from CDR or Contacts Page.
- Bug fixes and improvements
- CDR and Contacts Integration: Users will be able to check contacts details and add numbers in their contact list directly from CDR.
- Support for Agent Disposition from Live Calls: Now agents can dispose their calls directly from the application
- WhatsApp Integration: send WhatsApp to the users from CDR or Contacts Page.
- Bug fixes and improvements
1.3
04/01/2022
Number masking on contacts
Click to call on on Tollfree numbers.
Click to call on on Tollfree numbers.
1.2
03/08/2021
1. Contacts
2. Supervisor Dashboard
3. Block/Unblock numbers from call logs
4. Click to call from call logs
5. Click to call to Agents through the agent intercom number
2. Supervisor Dashboard
3. Block/Unblock numbers from call logs
4. Click to call from call logs
5. Click to call to Agents through the agent intercom number
1.0
24/06/2021
Tata Teleservices -Smartflo FAQ
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تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات Tata Teleservices -Smartflo.
iPhone
Requiere iOS 12 o posterior.
iPod touch
Requiere iOS 12 o posterior.
Tata Teleservices -Smartflo هي مدعومة على اللغات Inglés
