Removed from the App Store

Huawei Technical Support

5.9.1 for iPhone, iPad
Free
10

2 Ratings

Update Date

2023-06-22

Size

21.0 MB

Screenshots for iPhone

iPhone
Huawei Technical Support Description
Huawei Tech Support App provides carrier customers with product documents and technical support. It allows you to view product documents, find support cases, post questions in forums, scan barcodes or use AR apps to view product information, and use built-in apps to improve work efficiency.



Feature Highlights:

1. Scan: Obtain device materials including documents and component details by scanning a device barcode.

2. iKnow: Find quick answers to product related questions.

3. Videos: Watch videos related to products.

4. Products: View documents, cases, videos, threads, alarms, and tools by product or product line.

5. Forums: Post questions and view threads integrated from Huawei Interactive Cloud.

6. AR Center: View AR apps by product, and download, install, uninstall, and write reviews of them.

7. Functions: Find all built-in tools and tap Obtain to add frequently used ones to the home screen.

8. Search: Tap the search icon on the home screen and enter keywords. Matching documents, cases, videos, threads, and bulletins will be displayed.

9. My Products: Add products and sites and manage maintenance items for sites regularly.

10. Bulletins: Keep up with app updates.

11. Messages: Check product updates, software request progress, items pending maintenance, service requests, on-site support, spare part requests, and activity recommendations. Turn on or off a notification in Notification Settings.



Contact Us

For any questions or suggestions about this app, please tap Me > Help/Feedback > Feedback or email us at supportmaster@huawei.com.
Huawei Technical Support 5.9.1 Update
2023-06-22
1. Fix some known bugs
More Information
Price:
Free
Version:
5.9.1
Size:
21.0 MB
Genre:
Business
Update Date:
2023-06-22
Language:
Chinese English

Safe to Download

AppPure.com and the download link of this app are 100% safe. The download link of this app will be redirected to the official App Store site, thus the app is original and has not been modified in any way.

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5.9.1 2023-06-22
1. Fix some known bugs
5.9.0 2023-05-09
1. Login adaptation IDaas2.0
2. Adapt to iOS16
3. Fixed known issues
5.8.9 2022-09-28
1. Huawei Unified Scan Service Version Upgrade
2. About Page Display Collection Personal Information List
5.8.8 2021-12-16
*In this update
Some bug fixes.
5.8.6 2021-08-03
*In this update
Some bug fixes.
5.8.3 2020-10-31
*In this update
Some bug fixes.
5.8.2 2020-04-20
*In this update
Some bug fixes.
5.8.1 2020-01-03
Includes bug fixes.
5.8.0 2019-11-28
Several bug fixes.
5.7.4 2019-01-29
1. Includes bug fixes
2. Opimize the QR-Scan funcion.
5.7.3 2019-01-08
Includes bug fixes
5.7.2 2018-11-15
Includes bug fixes
5.7.1 2018-10-12
Includes bug fixes.
5.7.0 2018-08-17
1. Optimized HedEx document page and added the horizontal view mode.
2. Other improvements
5.6.2 2018-06-07
Includes bug fixes.
5.6.1 2018-04-08
Includes bug fixes.
5.5.0 2018-02-02
1. Added My Software Applications entrance.
2. Modified sign-in rules.
3. Optimized security protection and modified Huawei Privacy Policy.
5.3.1 2018-01-11
Includes bug fixes.
5.3.0 2017-12-21
1. Scan: QR codes in gallery can be recognized.
2. Product: User experience is optimized.
3. Account upgrade: Description is added for some mandatory field.
4. Store: Images of landscape mode are supported.
5.2.0 2017-11-02
Refreshing-new AR experience center
5.1.1 2017-09-28
Includes bug fixes.
5.1.0 2017-09-09
1.Barcode scan history can save up to 500 records.
2.Multimedia experience is improved.
3.Check out new updates.
5.0.2 2017-08-07
Includes bug fixes.
5.0.0 2017-07-12
What's New:
-"My Products": Add and manage your products and components, check component and service information, and perform proactive equipment maintenance.
-View all documents synchronized from the HedEx website.
-Receive notifications of Forums messages.
-Share videos and articles as you like.
-Filter search results by resource type arranged as tabs.
-Scan barcodes offline and zoom to align the codes more accurately.
-More tools are added in "Functions".
-Add cases to favorites.
-Splash screens are added.
Check out more updates in this app!
3.2.2 2017-05-02
Includes bug fixes.
3.2.1 2017-04-20
Includes bug fixes.
3.2.0 2017-04-10
1.Added mobile online application platform, aggregating online query tools for all product lines by scenarios
2.Functions module added and customization supported
3.Updated product line home page with enriched content
4.Improved Scan search results and aggregated more documents
5.Added site management
6.Optimized login
7.Check out new updates
3.1.2 2017-01-17
1.Added new product information.
2.Includes bug fixes.
3.1.1 2017-01-04
1.Added forum
2.Optimized video module,sharing the MP4 video source with website
3.Added product search
4.Added document,case,and video search for product
5.Improved scanning
6.Supports web page favoriting and sharing
7.Check out new updates
3.0.2 2016-11-23
Includes bug fixes.
3.0.1 2016-10-20
1.Added new product information.
2.Includes bug fixes.
3.0.0 2016-09-28
1.Instant Message Delivery.
2.Email Equipment Barcodes.
3.Supports Command and Alarm Query By Product.
4.Check out the new updates.
2.2.6 2016-07-26
1.Added new product information.
2.Includes bug fixes.
2.2.5 2016-07-07
1. Revised home page and upgraded GUI.
2. The product home page provides the recommended and popular documentation.
3. The scanning result page provides the entrance to query products.
4. Share app download link.
5. Optimized details page of documents and cases in night mode.
More updates for you to discover.