Avaya Call Management System Mobile Supervisor

Avaya Call Management System Mobile Supervisor



無料

18.0.4for iPad
9.9
1 Ratings
Avaya, Inc.
Developer
46.2MB
Size
2016年07月11日
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Avaya Call Management System Mobile Supervisor スクリーンショット
Avaya Call Management System Mobile Supervisor ポスターAvaya Call Management System Mobile Supervisor ポスターAvaya Call Management System Mobile Supervisor ポスターAvaya Call Management System Mobile Supervisor ポスターAvaya Call Management System Mobile Supervisor ポスター

About Avaya Call Management System Mobile Supervisor

Avaya Call Management System (CMS) Mobile client turns your iPad into a mobile Call Center decision making device. CMS Mobile facilitates untethering Call Center Supervisors from their desk and allows Supervisors to walk around the contact center to provide immediate oversight and assistance to agents. CMS Mobile provides real time information to assist Call Center Supervisors to answer the question “Can I relax now? ”.

Features Supported on CMS Mobile:
- Real time performance metrics and statistics for skills and agents
- Thresholds that provide visual indication to the user when call center metrics fall outside acceptable boundaries
- Customizable thresholds
- Drill through from skill based view to agents based view to allow immediate deeper understanding of call center activity

**** Requires network access to CMS product server version R17 R3 and a valid CMS user Login ****

**** Requires externally signed certificate to be installed on the CMS server ****

**** Designed for iPad 2, 3rd generation, 4th generation and iPad Air ****
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最新バージョン 18.0.4 の更新情報

Last updated on 2016年07月11日
旧バージョン
This app has been updated by Apple to display the Apple Watch app icon.

Minor changes to link status display
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Version History
18.0.4
2016年07月11日
This app has been updated by Apple to display the Apple Watch app icon.

Minor changes to link status display
18.0.3
2016年03月21日
added support for R18
17.0.18
2014年07月30日
Bug fixes.
17.0.17
2014年07月14日
Bug fixes. EULA updated.
17.0.15
2014年07月01日
User interface enhancements, bug fixes.
17.0.10
2014年06月05日

Avaya Call Management System Mobile Supervisor FAQ

ここをクリック!地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Avaya Call Management System Mobile Supervisorの最低システム要件をご確認ください。
iPad
iPadOS 5.1.1以降が必要です。
Avaya Call Management System Mobile Supervisorは次の言語がサポートされています。 日本語, イタリア語, オランダ語, スウェーデン語, スペイン語, チェコ語, トルコ語, ドイツ語, フランス語, ポルトガル語, ポーランド語, ロシア語, 簡体字中国語, 繁体字中国語, 英語, 韓国語

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