Avaya Call Management System Mobile Supervisor

Avaya Call Management System Mobile Supervisor



무료

18.0.4for iPad
9.9
1 Ratings
Avaya, Inc.
Developer
46.2MB
Size
Jul 11, 2016
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Avaya Call Management System Mobile Supervisor 스크린 샷
Avaya Call Management System Mobile Supervisor 포스터Avaya Call Management System Mobile Supervisor 포스터Avaya Call Management System Mobile Supervisor 포스터Avaya Call Management System Mobile Supervisor 포스터Avaya Call Management System Mobile Supervisor 포스터

About Avaya Call Management System Mobile Supervisor

Avaya Call Management System (CMS) Mobile client turns your iPad into a mobile Call Center decision making device. CMS Mobile facilitates untethering Call Center Supervisors from their desk and allows Supervisors to walk around the contact center to provide immediate oversight and assistance to agents. CMS Mobile provides real time information to assist Call Center Supervisors to answer the question “Can I relax now? ”.

Features Supported on CMS Mobile:
- Real time performance metrics and statistics for skills and agents
- Thresholds that provide visual indication to the user when call center metrics fall outside acceptable boundaries
- Customizable thresholds
- Drill through from skill based view to agents based view to allow immediate deeper understanding of call center activity

**** Requires network access to CMS product server version R17 R3 and a valid CMS user Login ****

**** Requires externally signed certificate to be installed on the CMS server ****

**** Designed for iPad 2, 3rd generation, 4th generation and iPad Air ****
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최신 버전 18.0.4의 새로운 기능

Last updated on Jul 11, 2016
오래된 버전
This app has been updated by Apple to display the Apple Watch app icon.

Minor changes to link status display
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Version History
18.0.4
Jul 11, 2016
This app has been updated by Apple to display the Apple Watch app icon.

Minor changes to link status display
18.0.3
Mar 21, 2016
added support for R18
17.0.18
Jul 30, 2014
Bug fixes.
17.0.17
Jul 14, 2014
Bug fixes. EULA updated.
17.0.15
Jul 1, 2014
User interface enhancements, bug fixes.
17.0.10
Jun 5, 2014

Avaya Call Management System Mobile Supervisor FAQ

제한된 국가 또는 지역에서 Avaya Call Management System Mobile Supervisor를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
Avaya Call Management System Mobile Supervisor의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPad
iPadOS 5.1.1 이상 필요.
Avaya Call Management System Mobile Supervisor은 다음 언어를 지원합니다. 한국어, 네덜란드어, 독일어, 러시아어, 스웨덴어, 스페인어, 영어, 이탈리아어, 일본어, 중국어(간체), 중국어(번체), 체코어, 터키어, 포르투갈어, 폴란드어, 프랑스어

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