Cavanna Support
Your direct assistance
無料
7.0.3for iPhone, iPad and more
Age Rating
Cavanna Support スクリーンショット
About Cavanna Support
Do you need assistance? The Cavanna Support app is the quickest and most effective way to resolve any problems you may have related to your flow-pack and cartoning system.
Our technical team is at your service. Open a ticket with us and let yourself be guided by our highly specialized technicians they will deal with the problem and lead you to the solution.
• Open a ticket
• Attach photo and video of the problem
• Live chat with our technicians
• Use the multilingual function for quick and simple interaction
• Express any doubts directly through the video call
And that is not all! With the Cavanna Support application you can carry out multiple operations:
• Check your inventory
• Analyze the ticket history for each serial number
• Extract data from files
• Add to the knowledge base with the solution to your problem
• Request information regarding new formats, modifications and upgrades.
Our technical team is at your service. Open a ticket with us and let yourself be guided by our highly specialized technicians they will deal with the problem and lead you to the solution.
• Open a ticket
• Attach photo and video of the problem
• Live chat with our technicians
• Use the multilingual function for quick and simple interaction
• Express any doubts directly through the video call
And that is not all! With the Cavanna Support application you can carry out multiple operations:
• Check your inventory
• Analyze the ticket history for each serial number
• Extract data from files
• Add to the knowledge base with the solution to your problem
• Request information regarding new formats, modifications and upgrades.
Show More
最新バージョン 7.0.3 の更新情報
Last updated on 2023年11月10日
旧バージョン
Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
Show More
Version History
7.0.3
2023年11月10日
Added new languages: Czech, Korean and Brazilian.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
Improved assistance stability and quality.
Improved WorkInstructions support.
Fixed some errors.
6.3.5
2022年11月21日
- Added support for WorkInstructions.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.
- Greatly improved AR feature.
- Improved video quality.
- License and privacy documents have now been translated in japanese.
- Fixed some bugs.
6.0.4
2022年03月01日
- Added chinese language.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Fixed management of uploaded photos EXIF data.
- Improved GPS location fetching.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.
- Added QR code scanning feature.
- Added support for calls when leaving the assistance queue.
- Fixed management of uploaded photos EXIF data.
- Improved GPS location fetching.
- Fixed bug that blocked translated chat messages from being received after changing the translation settings while in assistance.
- Fixed other bugs.
5.6.0
2021年08月03日
- Improved AR drawings.
- Improved stability and user experience.
- Fixed casual app freeze when toggling torch.
- Fixed meeting behaviour.
- Fixed many other bugs.
- Improved stability and user experience.
- Fixed casual app freeze when toggling torch.
- Fixed meeting behaviour.
- Fixed many other bugs.
3.6.5
2019年07月25日
Bugfixing
3.6.4
2019年06月24日
- Fixed file downloading.
- Fixed assistance management.
- Fixed assistance management.
3.6.2
2019年06月08日
Cavanna Support FAQ
ここをクリック！地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Cavanna Supportの最低システム要件をご確認ください。
iPhone
iOS 12.0以降が必要です。
iPad
iPadOS 12.0以降が必要です。
iPod touch
iOS 12.0以降が必要です。
Cavanna Supportは次の言語がサポートされています。 日本語, イタリア語, スペイン語, チェコ語, トルコ語, ドイツ語, フランス語, ポルトガル語, ポーランド語, ロシア語, 簡体字中国語, 英語, 韓国語
