Fieldcode mobile app
Field Service Management
無料
1.8.4for iPhone, iPod touch
Age Rating
Fieldcode mobile app スクリーンショット
About Fieldcode mobile app
The Fieldcode FSM solution is the #1 software without fixed cost to reach climate positivity. Through the Fieldcode mobile app you can manage and support the daily activities of field service teams with an easy-to-use interface. Keep your mobile service delivery workforce updated on their scheduled events and important information including schedule details, customer info, communication details, order status updates, and on-map route information.
The features are designed to help you effectively manage the day-to-day activities and provide guidance through each service intervention:
- The user-friendly interface allows for a structured view of the tasks
- The user can provide all necessary task-related information such as date, place, contact persons, task description, additional documents, and more
- All data related to an event is entered in the form of a report and synchronized on the back-end upon completion
- Offline reported data are stored and transferred automatically as soon as the user is connected again. In this way, the field service teams are able to report events and their status at any time even when there is no internet connection
- Keep track of the time spent on each task and working time in general
- Track the progress when solving tasks
- Report task performance and task completion by collecting all relevant documentation
The features are designed to help you effectively manage the day-to-day activities and provide guidance through each service intervention:
- The user-friendly interface allows for a structured view of the tasks
- The user can provide all necessary task-related information such as date, place, contact persons, task description, additional documents, and more
- All data related to an event is entered in the form of a report and synchronized on the back-end upon completion
- Offline reported data are stored and transferred automatically as soon as the user is connected again. In this way, the field service teams are able to report events and their status at any time even when there is no internet connection
- Keep track of the time spent on each task and working time in general
- Track the progress when solving tasks
- Report task performance and task completion by collecting all relevant documentation
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最新バージョン 1.8.4 の更新情報
Last updated on 2023年10月05日
旧バージョン
App improvements and bug fixes.
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Version History
1.8.4
2023年10月05日
App improvements and bug fixes.
1.8.3
2023年08月29日
App improvements and bug fixes.
1.8.2
2023年08月11日
App improvements and bug fixes.
1.8.1
2023年08月01日
App improvements and bug fixes.
1.8.0
2023年05月18日
App improvements and bug fixes.
1.7.7
2023年05月02日
App improvements and bug fixes
1.7.6
2023年02月08日
• We added the possibility to add, view, and delete one or multiple attachments (max. 15 MB) inside the parts return form
• Preparations for container tickets
• Other bug fixes and improvements
• Preparations for container tickets
• Other bug fixes and improvements
1.7.4
2022年08月26日
NEW FEATURES
• You can now work on tickets in parallel
• The CNI is now directly displayed in “Home“
• The SLA field is now directly displayed in the Ticket overview
• The “Menu“ is now called “More“
• The “More“ menu got a big design overhaul
• New accent colors and other color adjustments
• We aligned the size of our buttons to improve consistency
• We added a big package of new translations for our global users
• We adjusted and improved the footer menu icons
• We majorly improved the usability of the signature page
• We enabled a second signature option for specific projects
• Shipping contact data fields are now displayed Parts details
• Reporting with the help of multi-selection fields and multi-checkbox now works as intended
• We present you with all custom return options for an specific part
• We now validate returned parts that were customized
• We now display you a warning message if a file attachment is not uploaded automatically
IMPROVEMENTS
• Returned parts now stay visible in the app for 72 hours
• We now use the right formatting for the displayed CNI
• “Date“ and “Time“ custom fields now work as intended
• We fixed a problem regarding custom date and time fields not displaying content
• We fixed a problem that prevented custom checkboxes from showing up in the summary screen
• We fixed a problem that prevented custom filled date & time from saving the correct date
• You can now work on tickets in parallel
• The CNI is now directly displayed in “Home“
• The SLA field is now directly displayed in the Ticket overview
• The “Menu“ is now called “More“
• The “More“ menu got a big design overhaul
• New accent colors and other color adjustments
• We aligned the size of our buttons to improve consistency
• We added a big package of new translations for our global users
• We adjusted and improved the footer menu icons
• We majorly improved the usability of the signature page
• We enabled a second signature option for specific projects
• Shipping contact data fields are now displayed Parts details
• Reporting with the help of multi-selection fields and multi-checkbox now works as intended
• We present you with all custom return options for an specific part
• We now validate returned parts that were customized
• We now display you a warning message if a file attachment is not uploaded automatically
IMPROVEMENTS
• Returned parts now stay visible in the app for 72 hours
• We now use the right formatting for the displayed CNI
• “Date“ and “Time“ custom fields now work as intended
• We fixed a problem regarding custom date and time fields not displaying content
• We fixed a problem that prevented custom checkboxes from showing up in the summary screen
• We fixed a problem that prevented custom filled date & time from saving the correct date
1.7.3
2022年06月20日
NEW FEATURES
• Custom fields created in Fieldcode admin panel are now displayed in Tickets/Device/Parts (item)
• You are now able to copy way more fields via long press or double-click
• Parts return options are now adapting better to return configuration
• You are now able to see the current app version on the login screen
IMPROVEMENTS
• We improved the fetching of parts
• We now inform you when a user is not existing while trying to log in
• We improved the location synchronization between dispatcher and engineer
• We addressed an issue where users would randomly getting logged out
• We addressed an issue where start work time was being saved as end time
• We further improved our error logging
• Custom fields created in Fieldcode admin panel are now displayed in Tickets/Device/Parts (item)
• You are now able to copy way more fields via long press or double-click
• Parts return options are now adapting better to return configuration
• You are now able to see the current app version on the login screen
IMPROVEMENTS
• We improved the fetching of parts
• We now inform you when a user is not existing while trying to log in
• We improved the location synchronization between dispatcher and engineer
• We addressed an issue where users would randomly getting logged out
• We addressed an issue where start work time was being saved as end time
• We further improved our error logging
1.7.2
2022年05月19日
NEW FEATURES
• You can now insert one time password codes on login screen (MFA)
• Your account name is now directly displayed on the home screen
• You will now get an info when trying to login with a deactivated account
• Deactivated users will be redirected to login screen
IMPROVEMENTS
• We improved how ticket infos are displayed inside the App
• We fixed synchronisation issues while reporting
• We improved our server-side synchronization process
• We improved our error logging
• We simplified our dynamic urls
• You can now insert one time password codes on login screen (MFA)
• Your account name is now directly displayed on the home screen
• You will now get an info when trying to login with a deactivated account
• Deactivated users will be redirected to login screen
IMPROVEMENTS
• We improved how ticket infos are displayed inside the App
• We fixed synchronisation issues while reporting
• We improved our server-side synchronization process
• We improved our error logging
• We simplified our dynamic urls
1.7.1
2022年03月30日
NEW FEATURES
• We now give you the possibility to attach files
• You are now able to to insert a tracking code when returning parts
• We now let you group the parts list by location or by ticket
• We now display the ticket history for you
• We now display the ticket priority for you
IMPROVEMENTS
• We now hide the device block for you inside the ticket, if there is no device data available
• We now use the iOS formatting preference for displaying dates
• Typography improvements
• Translation improvements
• We now give you the possibility to attach files
• You are now able to to insert a tracking code when returning parts
• We now let you group the parts list by location or by ticket
• We now display the ticket history for you
• We now display the ticket priority for you
IMPROVEMENTS
• We now hide the device block for you inside the ticket, if there is no device data available
• We now use the iOS formatting preference for displaying dates
• Typography improvements
• Translation improvements
1.7.0
2022年02月15日
IMPROVEMENTS
• We now display the expected delivery time to give you a more precise ETA
• A warning message will appear for unconfirmed parts now
• We now display the time passed since the last unsuccessful sync
• LSDT dates now also display the ticket local time
• We adjusted the visuals of our buttons
• Translation corrections
• We further optimized our application for iOS 15
FIXES
• We fixed an error that was affecting the call button
• Part received, not received now take over successfully
• Returned date, Returned by and Return option now take over successfully
• We now display the expected delivery time to give you a more precise ETA
• A warning message will appear for unconfirmed parts now
• We now display the time passed since the last unsuccessful sync
• LSDT dates now also display the ticket local time
• We adjusted the visuals of our buttons
• Translation corrections
• We further optimized our application for iOS 15
FIXES
• We fixed an error that was affecting the call button
• Part received, not received now take over successfully
• Returned date, Returned by and Return option now take over successfully
1.6.1
2021年12月21日
• We have improved the app stability and fixed some bugs
1.6.0
2021年12月13日
• Ability for two-way communication via our new Ticketinfo functionality
• More data about the affected device is displayed to give you better ticket insights
• VIP status and Escalation flags are now displayed inside the application
• LSDT is displayed inside the application according to proper time zone
• Various frontend improvements
• Various backend improvements
• Various translation improvements
• More data about the affected device is displayed to give you better ticket insights
• VIP status and Escalation flags are now displayed inside the application
• LSDT is displayed inside the application according to proper time zone
• Various frontend improvements
• Various backend improvements
• Various translation improvements
1.5.0
2021年11月02日
• We have added a new feature to make your daily work on the field even more productive: Parts Management
1.4.3
2021年09月30日
• We did some optimizations to be ready for iOS 15
1.4.2
2021年09月14日
• We have improved the app stability and fixed some bugs
1.4.1
2021年09月08日
• We have improved the app stability and fixed some bugs
1.4.0
2021年08月27日
• You can now view scheduled tickets on a map
• You can now set notifications for appointment changes
• App background performance was improved
• You can now set notifications for appointment changes
• App background performance was improved
1.3.0
2021年06月03日
• App performance improvements
• Synchronization improvements
• New Home Screen
• Synchronization improvements
• New Home Screen
1.2.2
2021年05月13日
• Resolved an issue with fetching and processing data from dispatcher
1.2.1
2021年05月04日
• Fixed some issues with Reporting (Error handling, Validation, etc.)
1.2.0
2021年04月22日
• Simplified login process
• Added a new user onboarding, can also be found under the "More" menu
• UI improvements
• Added a new user onboarding, can also be found under the "More" menu
• UI improvements
1.1.0
2021年02月15日
Fieldcode mobile app FAQ
ここをクリック！地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Fieldcode mobile appの最低システム要件をご確認ください。
iPhone
iOS 15.0以降が必要です。
iPod touch
iOS 15.0以降が必要です。
Fieldcode mobile appは次の言語がサポートされています。 イタリア語, ギリシャ語, スペイン語, ドイツ語, フランス語, ポーランド, ロシア語, 英語
