Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

Huawei Technical Support スクリーンショット

iPad

iPhone

About Huawei Technical Support

Huawei Tech Support App provides carrier customers with product documents and technical support. It allows you to view product documents, find support cases, post questions in forums, scan barcodes or use AR apps to view product information, and use built-in apps to improve work efficiency.

Feature Highlights:

1. Scan: Obtain device materials including documents and component details by scanning a device barcode.

2. iKnow: Find quick answers to product related questions.

3. Videos: Watch videos related to products.

4. Products: View documents, cases, videos, threads, alarms, and tools by product or product line.

5. Forums: Post questions and view threads integrated from Huawei Interactive Cloud.

6. AR Center: View AR apps by product, and download, install, uninstall, and write reviews of them.

7. Functions: Find all built-in tools and tap Obtain to add frequently used ones to the home screen.

8. Search: Tap the search icon on the home screen and enter keywords. Matching documents, cases, videos, threads, and bulletins will be displayed.

9. My Products: Add products and sites and manage maintenance items for sites regularly.

10. Bulletins: Keep up with app updates.

11. Messages: Check product updates, software request progress, items pending maintenance, service requests, on-site support, spare part requests, and activity recommendations. Turn on or off a notification in Notification Settings.

Contact Us

For any questions or suggestions about this app, please tap Me > Help/Feedback > Feedback or email us at supportmaster@huawei.com.