My TWC®
Free
7.2.1for iPhone, iPad
Age Rating
My TWC® スクリーンショット
About My TWC®
Charter Communications, Time Warner Cable and Bright House Networks are now one company, and soon you’ll get to know us by the name Spectrum. This app is for customers in the former Time Warner Cable service area.
Use My TWC® mobile app to manage your account and services, including review and pay your bill, get detailed billing information, and troubleshoot equipment for service issues, manage your existing service appointments and access Phone voicemail.
Billing
- View your bill summary, payment history, recent activity and last 6-month statements
- Pay your bill using a credit card, debit card, checking account or savings account *
- Schedule a future payment without waiting for a due date
- Setup recurring payments using AutoPay and paperless billing preferences
Troubleshooting
- Activate your new set-top-box, modem & Digital Adapter
- Check equipment connection status and troubleshoot service issues by reauthorizing equipment
Services
- Check your full list of existing services and equipment
- Add or upgrade TWC services from the app
Appointments
- View/reschedule/cancel your existing service appointments
- Manage your appointment notification preferences for existing appointments
VoiceZone®
- Receive notifications for new phone voicemails
- Listen to and manage your phone voicemail
- Use Call Forwarding to forward your phone when you¹re on the go
Contact Us
- Use Virtual Assistant to get answers about your services.
- Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available.
- Chat lets you text chat with a live representative for help on all your service questions.
Other Features
- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide
*Hawaii customers cannot make payments with checking and savings accounts
Use My TWC® mobile app to manage your account and services, including review and pay your bill, get detailed billing information, and troubleshoot equipment for service issues, manage your existing service appointments and access Phone voicemail.
Billing
- View your bill summary, payment history, recent activity and last 6-month statements
- Pay your bill using a credit card, debit card, checking account or savings account *
- Schedule a future payment without waiting for a due date
- Setup recurring payments using AutoPay and paperless billing preferences
Troubleshooting
- Activate your new set-top-box, modem & Digital Adapter
- Check equipment connection status and troubleshoot service issues by reauthorizing equipment
Services
- Check your full list of existing services and equipment
- Add or upgrade TWC services from the app
Appointments
- View/reschedule/cancel your existing service appointments
- Manage your appointment notification preferences for existing appointments
VoiceZone®
- Receive notifications for new phone voicemails
- Listen to and manage your phone voicemail
- Use Call Forwarding to forward your phone when you¹re on the go
Contact Us
- Use Virtual Assistant to get answers about your services.
- Schedule a call-back using Talk to TWC. You don¹t need to wait on hold, we¹ll connect you with an agent when you’re available.
- Chat lets you text chat with a live representative for help on all your service questions.
Other Features
- Find TWC WiFi® Hotspots near you
- Find TWC Stores near you
- Access the TWC Channel Guide
*Hawaii customers cannot make payments with checking and savings accounts
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最新バージョン 7.2.1 の更新情報
Last updated on 2019年06月06日
旧バージョン
・With every app update, we fix bugs to bring you a better experience.
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Version History
7.2.1
2019年06月06日
・With every app update, we fix bugs to bring you a better experience.
7.1
2019年03月04日
∙ Bug fixes
7.0
2018年11月28日
● As always, we're working to improve your experience by fixing bugs and improving performance.
6.9
2018年08月23日
• As always, we're working to improve your experience by fixing bugs and improving.
6.8
2018年05月11日
As always, we're working to improve your experience by fixing bugs.
6.7
2018年01月16日
• We’ve updated the app to support iPhone X displays.
• As always, we're working to improve your experience by fixing bugs.
• As always, we're working to improve your experience by fixing bugs.
6.6
2017年11月28日
• Updated Terms and Conditions: Privacy Policy
• Bug fixes
• Performance improvements
• Bug fixes
• Performance improvements
6.5
2017年08月29日
● Minor enhancements & bug fixes
6.4
2017年05月04日
Minor enhancements & bug fixes
6.3.10
2017年03月17日
• This release resolves issues causing the app to crash for a small number of users on iOS 9.x.
6.3.9
2017年03月13日
- This release resolves issues causing the app to crash for a small number of users on iOS 9.x.
6.3
2017年03月02日
- Optimizations for phones with larger screens (iOS App Store only)
- Updates to Contact Us and Talk to TWC
- Minor enhancements and bug fixes
- Updates to Contact Us and Talk to TWC
- Minor enhancements and bug fixes
6.2.23
2016年12月15日
•Added the digital wallet feature that allows users in certain markets to save and update payment methods for future use. (TX, Pacwest, NYC)
•Enhanced the payment error messages
•Enhanced the payment error messages
6.1
2016年11月02日
CRs and bug fixes
6.0.19
2016年09月20日
Minor enhancements & bug fixes
5.17.35
2016年08月09日
-Minor enhancements & bug fixes
5.17.21
2016年03月29日
-- Minor Enhancements & Bug Fixes
5.16.21
2016年02月17日
· Now you can install and activate your new digital adapter right here in the app!
· Minor bug fixes
· Minor bug fixes
5.15.17
2016年01月11日
- Minor Big Fixes
5.15.13
2015年12月17日
— Now you can manage your appointment notifications directly in the app when you have a scheduled service appointment!
— Minor bug fixes
— Minor bug fixes
5.14.38
2015年12月01日
*Setup recurring payments using AutoPay. Simply go to you Billing screen and enroll in AutoPay today!
*Minor bug fixes
*Minor bug fixes
5.13.35
2015年10月28日
What’s New
- Use Ask TWC, Virtual Assistant to get answers and live help for questions about your TWC services
- Minor bug fixes
- Use Ask TWC, Virtual Assistant to get answers and live help for questions about your TWC services
- Minor bug fixes
5.12.17
2015年08月12日
- Add or upgrade Time Warner Cable services right from the app
- Minor bug fixes
- Minor bug fixes
5.10.17
2015年07月06日
- Activate your new Internet modem or TV set-top-box right from the app
- Minor bug fixes
- Minor bug fixes
5.8.23
2015年04月23日
- Get quick access to your most important information with notifications right on the home screen.
- Minor bug fixes
- Minor bug fixes
My TWC® FAQ
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iPhone
iPad
My TWC®は次の言語がサポートされています。 English