
First Step Help
Network tests to help support.
무료
26.0.1for iPhone, iPad and more
Age Rating
First Step Help 스크린 샷
About First Step Help
First Step Help runs a variety of network tests and diagnostics and allows you to share them with the support representative who's working hard to solve your problem. This information will help them to solve your issue quickly so you can go back to enjoying your Internet package to the fullest!
After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan
With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check.
Note: The location permission gives us access to additional network data
After running your scan a First Step Internet support agent needs to look at the information collected so please contact after you have run a scan
With First Step Help, we'll also be able to get a better view of your setup with a Live View session, or make necessary changes to your router settings with Router Check.
Note: The location permission gives us access to additional network data
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최신 버전 26.0.1의 새로운 기능
Last updated on May 11, 2026
오래된 버전
Bug fixes.
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Version History
26.0.1
Jun 26, 2024
Bug fixes.
26.0.0
Jun 12, 2024
We've improved your experience with a brand-new update! Here's what you can expect:
- A fresh new look: We've modernized our user interface to give you a new and updated experience.
- A new self-service tool: Troubleshoot areas where you are experiencing connectivity or range issues and determine where you may want to improve your WiFi coverage!
- A fresh new look: We've modernized our user interface to give you a new and updated experience.
- A new self-service tool: Troubleshoot areas where you are experiencing connectivity or range issues and determine where you may want to improve your WiFi coverage!
25.0.0
Dec 10, 2022
Bug fixes and performance improvements
22.06.24
Jul 21, 2022
Feature update.
21.09.07
Sep 8, 2021
Update to support Twilio library changes.
v1.20.09.18
Sep 19, 2020
iOS14 fixes and improvements.
19.10.09
Oct 15, 2019
First Step Help FAQ
제한된 국가 또는 지역에서 First Step Help를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
First Step Help의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPhone
iOS 15.0 이상 필요
iPad
iPadOS 15.0 이상 필요
iPod touch
iOS 15.0 이상 필요
First Step Help은 다음 언어를 지원합니다. 영어






















