Web Help Desk Mobile
무료
1.7.0for iPhone, iPad and more
2.7
30 Ratings
SolarWinds Worldwide, LLC
Developer
6.8MB
Size
Jan 23, 2019
Update Date
Business
Category
4+
Age Rating
Age Rating
Web Help Desk Mobile 스크린 샷
About Web Help Desk Mobile
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.
Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.
SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.
SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
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최신 버전 1.7.0의 새로운 기능
Last updated on Jan 23, 2019
오래된 버전
Remote notifications are fixed now.
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Version History
1.7.0
Jan 23, 2019
Remote notifications are fixed now.
1.6.6
Nov 20, 2017
Remote notifications are fixed now.
1.6.5
Sep 11, 2017
Updated support for SolarWinds Web Help Desk 64-bit and iOS 11
1.6.4
Sep 8, 2014
Various bug fixes.
If you encounter issues with authenticating after upgrading, please delete the app and reinstall.
If you encounter issues with authenticating after upgrading, please delete the app and reinstall.
1.6.3
Feb 28, 2014
Bug Fixes
1.6.2
Nov 26, 2013
-iOS7 compatibility
-Minor bug fixes
-Minor bug fixes
1.6.1
Jan 26, 2011
- Fixes bug requiring a host name when using a Custom server configuration.
1.6
Jan 24, 2011
- Now compatible with iPhone OS 3.1.3
- Fixes bug that could cause the application to crash on startup if it couldn't connect to the Web Help Desk server.
- Fixes bug that could cause the application to crash on startup if it couldn't connect to the Web Help Desk server.
1.5.1
Dec 21, 2010
- Fixes bug in which the SSL setting in non-Custom server configurations was being applied to Custom configurations.
1.5
Dec 15, 2010
- Fixed to accept self-signed certificates when using SSL
1.4
Nov 16, 2010
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IMPORTANT! Requires Web Help Desk server to be running version 10.0.18 or later.
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- Fixes crashes that could occur when authenticating.
- Fixes issue that could cause authentication to fail with certain passwords.
- Fixes issue causing encryption mode to be inverse of SSL switch in default and WebObjects server configurations.
IMPORTANT! Requires Web Help Desk server to be running version 10.0.18 or later.
----------
- Fixes crashes that could occur when authenticating.
- Fixes issue that could cause authentication to fail with certain passwords.
- Fixes issue causing encryption mode to be inverse of SSL switch in default and WebObjects server configurations.
1.3
Oct 26, 2010
- Fixes issue that requires manual log in when session expires.
- Fixes issue causing duplicate prompts to view ticket when a notification is received while the app is inactive.
- Fixes issue causing duplicate prompts to view ticket when a notification is received while the app is inactive.
1.2
Oct 19, 2010
Web Help Desk Mobile FAQ
제한된 국가 또는 지역에서 Web Help Desk Mobile를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
Web Help Desk Mobile의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPhone
iOS 8.0 이상 필요.
iPad
iPadOS 8.0 이상 필요.
iPod touch
iOS 8.0 이상 필요.
Web Help Desk Mobile은 다음 언어를 지원합니다. 영어