Web Help Desk Mobile

Web Help Desk Mobile



免費

1.7.0for iPhone, iPad and more
2.7
30 Ratings
SolarWinds Worldwide, LLC
Developer
6.8 MB
Size
2019年01月23日
Update Date
Business
Category
4+
Age Rating
Age Rating
4+
Apps in this category do not contain restricted content.
9+
Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.
12+
Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.
17+
You must be at least 17 years old to access this App.
Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.
Web Help Desk Mobile 螢幕截圖
Web Help Desk Mobile 海報
Web Help Desk Mobile 海報

About Web Help Desk Mobile

Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.

Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.

SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
Show More

最新版本1.7.0更新日誌

Last updated on 2019年01月23日
歷史版本
Remote notifications are fixed now.
Show More
Version History
1.7.0
2019年01月23日
Remote notifications are fixed now.
1.6.6
2017年11月20日
Remote notifications are fixed now.
1.6.5
2017年09月11日
Updated support for SolarWinds Web Help Desk 64-bit and iOS 11
1.6.4
2014年09月08日
Various bug fixes.

If you encounter issues with authenticating after upgrading, please delete the app and reinstall.
1.6.3
2014年02月28日
Bug Fixes
1.6.2
2013年11月26日
-iOS7 compatibility
-Minor bug fixes
1.6.1
2011年01月26日
- Fixes bug requiring a host name when using a Custom server configuration.
1.6
2011年01月24日
- Now compatible with iPhone OS 3.1.3
- Fixes bug that could cause the application to crash on startup if it couldn't connect to the Web Help Desk server.
1.5.1
2010年12月21日
- Fixes bug in which the SSL setting in non-Custom server configurations was being applied to Custom configurations.
1.5
2010年12月15日
- Fixed to accept self-signed certificates when using SSL
1.4
2010年11月16日
----------
IMPORTANT! Requires Web Help Desk server to be running version 10.0.18 or later.
----------

- Fixes crashes that could occur when authenticating.
- Fixes issue that could cause authentication to fail with certain passwords.
- Fixes issue causing encryption mode to be inverse of SSL switch in default and WebObjects server configurations.
1.3
2010年10月26日
- Fixes issue that requires manual log in when session expires.
- Fixes issue causing duplicate prompts to view ticket when a notification is received while the app is inactive.
1.2
2010年10月19日

Web Help Desk Mobile FAQ

點擊此處瞭解如何在受限國家或地區下載Web Help Desk Mobile。
以下為Web Help Desk Mobile的最低配置要求。
iPhone
須使用 iOS 8.0 或以上版本。
iPad
須使用 iPadOS 8.0 或以上版本。
iPod touch
須使用 iOS 8.0 或以上版本。
Web Help Desk Mobile支持英文

Web Help Desk Mobile相關應用

你可能還喜歡

SolarWinds Worldwide, LLC 開發者的更多應用