Web Help Desk Mobile
Gratis
1.7.0for iPhone, iPad and more
2.7
30 Ratings
SolarWinds Worldwide, LLC
Developer
6.8 MB
Size
23/01/2019
Update Date
Business
Category
4+
Age Rating
Age Rating
لقطات الشاشة لـ Web Help Desk Mobile
About Web Help Desk Mobile
Web Help Desk Mobile enables your Apple iOS device to receive SMS text messages from SolarWinds Web Help Desk each time a customer ticket is created or updated.
Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.
SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
Web Help Desk Mobile is not a standalone application. To receive SMS text messages, you must have a user account on a supported server running SolarWinds Web Help Desk version 12.1 or later and an Apple Push Notification Service (APNS) certificate. You can download SolarWinds Web Help Desk and the latest APNS certificate from the SolarWinds Customer Portal at https://customerportal.solarwinds.com.
SolarWinds Web Help Desk is a web-based automated ticketing solution that helps you manage your IT support requests for both internal and external clients. This solution supports email ticket creation, automatic ticket assignment and escalation,
asset management, and incident and problem management. You can download a trial version of SolarWinds Web Help Desk at https://webhelpdesk.com.
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تحديث لأحدث إصدار 1.7.0
Last updated on 23/01/2019
الإصدارات القديمة
Remote notifications are fixed now.
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Version History
1.7.0
23/01/2019
Remote notifications are fixed now.
1.6.6
20/11/2017
Remote notifications are fixed now.
1.6.5
11/09/2017
Updated support for SolarWinds Web Help Desk 64-bit and iOS 11
1.6.4
08/09/2014
Various bug fixes.
If you encounter issues with authenticating after upgrading, please delete the app and reinstall.
If you encounter issues with authenticating after upgrading, please delete the app and reinstall.
1.6.3
28/02/2014
Bug Fixes
1.6.2
26/11/2013
-iOS7 compatibility
-Minor bug fixes
-Minor bug fixes
1.6.1
26/01/2011
- Fixes bug requiring a host name when using a Custom server configuration.
1.6
24/01/2011
- Now compatible with iPhone OS 3.1.3
- Fixes bug that could cause the application to crash on startup if it couldn't connect to the Web Help Desk server.
- Fixes bug that could cause the application to crash on startup if it couldn't connect to the Web Help Desk server.
1.5.1
21/12/2010
- Fixes bug in which the SSL setting in non-Custom server configurations was being applied to Custom configurations.
1.5
15/12/2010
- Fixed to accept self-signed certificates when using SSL
1.4
16/11/2010
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IMPORTANT! Requires Web Help Desk server to be running version 10.0.18 or later.
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- Fixes crashes that could occur when authenticating.
- Fixes issue that could cause authentication to fail with certain passwords.
- Fixes issue causing encryption mode to be inverse of SSL switch in default and WebObjects server configurations.
IMPORTANT! Requires Web Help Desk server to be running version 10.0.18 or later.
----------
- Fixes crashes that could occur when authenticating.
- Fixes issue that could cause authentication to fail with certain passwords.
- Fixes issue causing encryption mode to be inverse of SSL switch in default and WebObjects server configurations.
1.3
26/10/2010
- Fixes issue that requires manual log in when session expires.
- Fixes issue causing duplicate prompts to view ticket when a notification is received while the app is inactive.
- Fixes issue causing duplicate prompts to view ticket when a notification is received while the app is inactive.
1.2
19/10/2010
Web Help Desk Mobile FAQ
انقر هنا لمعرفة كيفية تنزيل Web Help Desk Mobile في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات Web Help Desk Mobile.
iPhone
Requiere iOS 8.0 o posterior.
iPad
Requiere iPadOS 8.0 o posterior.
iPod touch
Requiere iOS 8.0 o posterior.
Web Help Desk Mobile هي مدعومة على اللغات Inglés