Customer App - Zoho Assist
Live Screen Sharing & Support
무료
1.4.4for iPhone, iPad and more
7.7
236 Ratings
Zoho Corporation
Developer
39.5MB
Size
Apr 22, 2024
Update Date
Utilities
Category
4+
Age Rating
Age Rating
Customer App - Zoho Assist 스크린 샷
About Customer App - Zoho Assist
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
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최신 버전 1.4.4의 새로운 기능
Last updated on Apr 22, 2024
오래된 버전
Bug fixes and performance enhancements.
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Version History
1.4.4
Apr 22, 2024
Bug fixes and performance enhancements.
1.4.3
Mar 4, 2024
In this update, we've implemented several minor bug fixes within our APIs to boost performance and ensure smoother functionality.
1.4.2
Jan 22, 2024
Bug Fixes and performance enhancements
1.4.1
Jan 4, 2024
Bug fixes and performance enhancements.
1.4
Dec 6, 2023
Bug fixes
1.3.1
Oct 11, 2023
Bug fixes and performance enhancement.
1.3
Aug 31, 2023
Experience enhanced session quality with our upgraded screen sharing algorithm
1.2.32
Jul 6, 2023
Bug fixes and performance enhancements.
1.2.31
May 23, 2023
Bug fixes and performance enhancements.
1.2.30
Apr 17, 2023
Bug fixes and performance enhancements.
1.2.29
Feb 27, 2023
Bug fixes and performance enhancements
1.2.28
Jan 3, 2023
Bug fixes and Performance Enhancement.
1.2.27
Dec 19, 2022
Bug fixes and performance enhancements
1.2.26
Nov 11, 2022
Bug fixes
1.2.25
Aug 30, 2022
Bug fixes and performance enhancements
1.2.24
Aug 29, 2022
Bug fixes and performance enhancements
1.2.22
Aug 5, 2022
Bug fixes and performance enhancements
1.2.21
Jun 24, 2022
Bug fixes and performance enhancements
1.2.20
Jun 7, 2022
Bug fixes and performance enhancements.
1.2.19
Mar 1, 2022
> With this update, Zoho Assist Customer now supports the following list of languages :
French
German
Spanish
Portuguese
Bulgarian
Swedish
Chinese Taiwan
Korean
Dutch
Italiano
Brazilian Portuguese
> Oh and bugs! We have squashed a lot of bugs this time and enhanced the UI of the app.
French
German
Spanish
Portuguese
Bulgarian
Swedish
Chinese Taiwan
Korean
Dutch
Italiano
Brazilian Portuguese
> Oh and bugs! We have squashed a lot of bugs this time and enhanced the UI of the app.
1.2.18
Jan 31, 2022
• A session summary will now be displayed at the end of every session where you can
- view the chat history, files shared, and duration of the session
- report session abuse in case of any suspicious activity
• The user interface of the app has been enhanced.
• We have also squashed a few bugs in this update.
- view the chat history, files shared, and duration of the session
- report session abuse in case of any suspicious activity
• The user interface of the app has been enhanced.
• We have also squashed a few bugs in this update.
1.2.17
Dec 28, 2021
Bug fixes and performance enhancements
1.2.16
Dec 8, 2021
Bug fixes and enhancements
1.2.15
Nov 3, 2021
Bug fixes and performance enhancements
1.2.14
Oct 12, 2021
Zoho Assist Customer is now available in Japanese to enhance the app experience for local users.
Customer App - Zoho Assist FAQ
제한된 국가 또는 지역에서 Customer App - Zoho Assist를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
Customer App - Zoho Assist의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPhone
iOS 14.0 이상 필요.
iPad
iPadOS 14.0 이상 필요.
iPod touch
iOS 14.0 이상 필요.
Customer App - Zoho Assist은 다음 언어를 지원합니다. 한국어, 네덜란드어, 독일어, 불가리아어, 스웨덴어, 스페인어, 영어, 이탈리아어, 일본어, 중국어(간체), 중국어(번체), 포르투갈어, 프랑스어