Customer App - Zoho Assist
Live Screen Sharing & Support
無料
1.4.4for iPhone, iPad and more
7.7
236 Ratings
Zoho Corporation
Developer
39.5MB
Size
2024年04月22日
Update Date
Utilities
Category
4+
Age Rating
Age Rating
Customer App - Zoho Assist スクリーンショット
About Customer App - Zoho Assist
The Zoho Assist - Customer app enables you to receive remote support directly from a trusted technician.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
1. With the Zoho Assist - Customer app, you can let technicians look at your iPhone remotely. The first thing you need to do is to request your technician for a remote session.
2. The technician will then send you a nine-digit session key. This is to ensure that each session is safe and secure. Open the Zoho Assist - Customer app and enter the session key.
3. You can then share your screens with the technician at the other end.
4. After going through the screens and getting an idea of the problem, the technician can communicate with you through the in-app chat. This will be ideal when the technician wants to send you instructions or ask you for quick clarifications.
5. Although you'll be sharing your screen directly with the technician, you're always in control as you can choose to stop/resume screen sharing at any time.
6. Additionally, you can configure your iOS device for unattended access by the trusted technician at any time.
7. During an ongoing remote support or unattended access session, technicians and customers can send or receive files of up to 2 GB using the File Transfer option.
Download the Zoho Assist - Customer app and get contextual remote support on your iOS device.
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最新バージョン 1.4.4 の更新情報
Last updated on 2024年04月22日
旧バージョン
Bug fixes and performance enhancements.
Show More
Version History
1.4.4
2024年04月22日
Bug fixes and performance enhancements.
1.4.3
2024年03月04日
In this update, we've implemented several minor bug fixes within our APIs to boost performance and ensure smoother functionality.
1.4.2
2024年01月22日
Bug Fixes and performance enhancements
1.4.1
2024年01月04日
Bug fixes and performance enhancements.
1.4
2023年12月06日
Bug fixes
1.3.1
2023年10月11日
Bug fixes and performance enhancement.
1.3
2023年08月31日
Experience enhanced session quality with our upgraded screen sharing algorithm
1.2.32
2023年07月06日
Bug fixes and performance enhancements.
1.2.31
2023年05月23日
Bug fixes and performance enhancements.
1.2.30
2023年04月17日
Bug fixes and performance enhancements.
1.2.29
2023年02月27日
Bug fixes and performance enhancements
1.2.28
2023年01月03日
Bug fixes and Performance Enhancement.
1.2.27
2022年12月19日
Bug fixes and performance enhancements
1.2.26
2022年11月11日
Bug fixes
1.2.25
2022年08月30日
Bug fixes and performance enhancements
1.2.24
2022年08月29日
Bug fixes and performance enhancements
1.2.22
2022年08月05日
Bug fixes and performance enhancements
1.2.21
2022年06月24日
Bug fixes and performance enhancements
1.2.20
2022年06月07日
Bug fixes and performance enhancements.
1.2.19
2022年03月01日
> With this update, Zoho Assist Customer now supports the following list of languages :
French
German
Spanish
Portuguese
Bulgarian
Swedish
Chinese Taiwan
Korean
Dutch
Italiano
Brazilian Portuguese
> Oh and bugs! We have squashed a lot of bugs this time and enhanced the UI of the app.
French
German
Spanish
Portuguese
Bulgarian
Swedish
Chinese Taiwan
Korean
Dutch
Italiano
Brazilian Portuguese
> Oh and bugs! We have squashed a lot of bugs this time and enhanced the UI of the app.
1.2.18
2022年01月31日
• A session summary will now be displayed at the end of every session where you can
- view the chat history, files shared, and duration of the session
- report session abuse in case of any suspicious activity
• The user interface of the app has been enhanced.
• We have also squashed a few bugs in this update.
- view the chat history, files shared, and duration of the session
- report session abuse in case of any suspicious activity
• The user interface of the app has been enhanced.
• We have also squashed a few bugs in this update.
1.2.17
2021年12月28日
Bug fixes and performance enhancements
1.2.16
2021年12月08日
Bug fixes and enhancements
1.2.15
2021年11月03日
Bug fixes and performance enhancements
1.2.14
2021年10月12日
Zoho Assist Customer is now available in Japanese to enhance the app experience for local users.
Customer App - Zoho Assist FAQ
ここをクリック!地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Customer App - Zoho Assistの最低システム要件をご確認ください。
iPhone
iOS 14.0以降が必要です。
iPad
iPadOS 14.0以降が必要です。
iPod touch
iOS 14.0以降が必要です。
Customer App - Zoho Assistは次の言語がサポートされています。 日本語, イタリア語, オランダ語, スウェーデン語, スペイン語, ドイツ語, フランス語, ブルガリア語, ポルトガル語, 簡体字中国語, 繁体字中国語, 英語, 韓国語