MobileSupport - RemoteCall MobileSupport - RemoteCall Free Get
MobileSupport - RemoteCall

MobileSupport - RemoteCall

6.0.26013 for iPhone, iPad
Free
0

0 Ratings

Update Date

2019-12-17

Size

50.3 MB

Screenshots for iPhone

More Screenshots for iPad
MobileSupport - RemoteCall Description
Rsupport’s ‘MobileSupport – RemoteCall’ application allows support representatives to remotely access customers’ mobile devices to identify and resolve issues in real-time. With ‘MobileSupport – RemoteCall’, support representatives are able to provide secure and reliable support without having to have the customer visit a support center.

[Key Features]

1.Screen Sharing 
Customers are able to share pictures of their mobile device screen with support representatives to collaboratively identify and resolve issues in real-time.

2.On-screen Drawing
Mark important areas for the customer to see to communicate certain points more clearly.

3.Text Chat
MobileSupport – RemoteCall’s in-app chat feature allows customers and support representatives to conveniently communicate with each other during support sessions.

4.Simple Connection
Getting connected is easy. All the customer needs to do is enter the 6-digit connection code provided by the support representative.

[Receiving Mobile Device Support - Customers]

1.Download, install, and then launch the ‘MobileSupport’ application.
2.Enter the 6-digit connection code provided by the support representative, then click ‘OK’.
3.Engage in real-time video support.
4.Close the application once video support session has ended.

- Continued use of GPS running in the background can dramatically decrease battery life.
MobileSupport - RemoteCall 6.0.26013 Update
2019-12-17 Version History
- Other minor bug fixes
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More Information
Price:
Free
Version:
6.0.26013
Size:
50.3 MB
Update Date:
2019-12-17
Developer:
Rsupport
Language:
Chinese English French Japanese Korean Portuguese Spanish
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