RemoteCall
Free
7.4.3001for iPhone, iPad and more
Age Rating
RemoteCall Screenshots
About RemoteCall
Receive Mobile and Visual support remotely by connecting to RemoteCall (remotecall.io).
* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent.
2. Remote connection with the agent's viewer starts.
3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission.
4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser.
5. Support agent can switch back to mobile support mode at any time during the visual support process.
* Key features
- Customers can receive both mobile and visual support with a single app.
- Support agent can instantly switch the mode between mobile and visual support .
* RemoteCall service description
- RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
- Mobile support: solve device problems by sharing the screen and controlling it remotely.
- Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly.
* Getting started
1. Open the RemoteCall app on your mobile device and enter the 6-digit connection code guided by the support agent.
2. Remote connection with the agent's viewer starts.
3. In case of on-site view is needed while mobile support is in progress, support agent can switch to Visual support mode and request permission.
4. If you accept Visual support on the mobile device, video captured from the phone's camera is streamed to the support agent's browser.
5. Support agent can switch back to mobile support mode at any time during the visual support process.
* Key features
- Customers can receive both mobile and visual support with a single app.
- Support agent can instantly switch the mode between mobile and visual support .
* RemoteCall service description
- RemoteCall : fastest remote support service accessed from a web browser without the need to install a remote support program. Easily access PC, mobile, and visual support from a PC or mobile device with a web browser.
- Mobile support: solve device problems by sharing the screen and controlling it remotely.
- Visual support: Share the mobile device's camera capture streaming in real time to check the site and provide solution to the problems directly.
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What's New in the Latest Version 7.4.3001
Last updated on Jan 30, 2024
Old Versions
- Other minor bug fixes
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Version History
7.4.3001
Jan 30, 2024
- Other minor bug fixes
7.4.2001
Dec 19, 2023
- Other minor bug fixes
7.4.0020
Nov 16, 2023
- Other minor bug fixes
7.3.0002
Sep 12, 2023
- Other minor bug fixes
7.2.0021
Sep 27, 2022
- Other minor bug fixes
7.1.0004
Apr 13, 2022
- Other minor bug fixes
7.0.4006
Jan 10, 2022
- Other minor bug fixes
7.0.3003
Oct 5, 2021
- Other minor bug fixes
7.0.2004
Jun 21, 2021
- Other minor bug fixes
7.0.1024
Mar 22, 2021
- Other minor bug fixes
7.0.1019
Dec 7, 2020
RemoteCall FAQ
Click here to learn how to download RemoteCall in restricted country or region.
Check the following list to see the minimum requirements of RemoteCall.
iPhone
Requires iOS 14.0 or later.
iPad
Requires iPadOS 14.0 or later.
iPod touch
Requires iOS 14.0 or later.
RemoteCall supports English, French, Japanese, Korean, Portuguese, Simplified Chinese, Spanish, Traditional Chinese