ME SupportCenter Plus
Customer support on the go
免費
1.6for iPhone, iPod touch
Age Rating
ME SupportCenter Plus 螢幕截圖
About ME SupportCenter Plus
Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.
ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.
ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!
SupportCenter Plus makes it easy to:
- Filter and categorize requests based on relevant and contextual criteria
- View, create, edit, delete, assign, close, reply, and forward requests
- View, add, edit, and delete notes
- View conversations and system notifications
- Add and modify time entries and resolutions for requests
ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.
ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!
SupportCenter Plus makes it easy to:
- Filter and categorize requests based on relevant and contextual criteria
- View, create, edit, delete, assign, close, reply, and forward requests
- View, add, edit, and delete notes
- View conversations and system notifications
- Add and modify time entries and resolutions for requests
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最新版本1.6更新日誌
Last updated on 2024年03月12日
歷史版本
- Contract based Time Entries are supported from SCP build 14200 and above.
- UI and minor bug fixes.
- UI and minor bug fixes.
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Version History
1.6
2024年03月12日
- Contract based Time Entries are supported from SCP build 14200 and above.
- UI and minor bug fixes.
- UI and minor bug fixes.
1.5.1
2023年11月10日
- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above.
- Minor bug fixes.
- Minor bug fixes.
1.5
2023年11月08日
- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above.
- Minor bug fixes.
- Minor bug fixes.
1.4
2023年10月16日
- Solutions are now integrated into our app, providing easy access to recorded solutions for request resolution.
- We've seamlessly integrated notification feature.
- Bug fixes and performance improvements.
- We've seamlessly integrated notification feature.
- Bug fixes and performance improvements.
1.3
2023年07月20日
We are thrilled to announce that this update brings support for the Approval module!
- Manage Pending approvals on the go.
- Take action with a tap – Approve or Reject requests on the go.
- Collaborate efficiently with Conversations, Notes, and Attachments support.
Additionally, we've addressed various bugs and implemented UI fixes.
- Manage Pending approvals on the go.
- Take action with a tap – Approve or Reject requests on the go.
- Collaborate efficiently with Conversations, Notes, and Attachments support.
Additionally, we've addressed various bugs and implemented UI fixes.
1.2
2023年05月18日
- Supports SupportCenter Plus Version 14.0 Build (14000 & 14200).
- Includes SAML Login and Captcha Authentication.
- Provides Reply Template option in Reply Request Feature.
- Enables attachment of files in Resolution.
- Includes UI and bug fixes.
- Includes SAML Login and Captcha Authentication.
- Provides Reply Template option in Reply Request Feature.
- Enables attachment of files in Resolution.
- Includes UI and bug fixes.
1.1.1
2022年11月25日
Minor UI and other bug fixes.
1.1
2022年05月24日
- Introducing Tasks module where users can create, track, edit, and delete tasks.
- Enhancements and minor bug fixes for iOS 15.
- Enhancements and minor bug fixes for iOS 15.
1.0
2020年09月09日
ME SupportCenter Plus FAQ
點擊此處瞭解如何在受限國家或地區下載ME SupportCenter Plus。
以下為ME SupportCenter Plus的最低配置要求。
iPhone
須使用 iOS 13.0 或以上版本。
iPod touch
須使用 iOS 13.0 或以上版本。
ME SupportCenter Plus支持日文, 法文, 簡體中文, 英文, 荷蘭文, 葡萄牙文, 西班牙文
