ME SupportCenter Plus
Customer support on the go
Gratis
1.6for iPhone, iPod touch
Age Rating
لقطات الشاشة لـ ME SupportCenter Plus
About ME SupportCenter Plus
Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.
ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.
ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!
SupportCenter Plus makes it easy to:
- Filter and categorize requests based on relevant and contextual criteria
- View, create, edit, delete, assign, close, reply, and forward requests
- View, add, edit, and delete notes
- View conversations and system notifications
- Add and modify time entries and resolutions for requests
ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.
ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!
SupportCenter Plus makes it easy to:
- Filter and categorize requests based on relevant and contextual criteria
- View, create, edit, delete, assign, close, reply, and forward requests
- View, add, edit, and delete notes
- View conversations and system notifications
- Add and modify time entries and resolutions for requests
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تحديث لأحدث إصدار 1.6
Last updated on 12/03/2024
الإصدارات القديمة
- Contract based Time Entries are supported from SCP build 14200 and above.
- UI and minor bug fixes.
- UI and minor bug fixes.
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Version History
1.6
12/03/2024
- Contract based Time Entries are supported from SCP build 14200 and above.
- UI and minor bug fixes.
- UI and minor bug fixes.
1.5.1
10/11/2023
- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above.
- Minor bug fixes.
- Minor bug fixes.
1.5
08/11/2023
- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above.
- Minor bug fixes.
- Minor bug fixes.
1.4
16/10/2023
- Solutions are now integrated into our app, providing easy access to recorded solutions for request resolution.
- We've seamlessly integrated notification feature.
- Bug fixes and performance improvements.
- We've seamlessly integrated notification feature.
- Bug fixes and performance improvements.
1.3
20/07/2023
We are thrilled to announce that this update brings support for the Approval module!
- Manage Pending approvals on the go.
- Take action with a tap – Approve or Reject requests on the go.
- Collaborate efficiently with Conversations, Notes, and Attachments support.
Additionally, we've addressed various bugs and implemented UI fixes.
- Manage Pending approvals on the go.
- Take action with a tap – Approve or Reject requests on the go.
- Collaborate efficiently with Conversations, Notes, and Attachments support.
Additionally, we've addressed various bugs and implemented UI fixes.
1.2
18/05/2023
- Supports SupportCenter Plus Version 14.0 Build (14000 & 14200).
- Includes SAML Login and Captcha Authentication.
- Provides Reply Template option in Reply Request Feature.
- Enables attachment of files in Resolution.
- Includes UI and bug fixes.
- Includes SAML Login and Captcha Authentication.
- Provides Reply Template option in Reply Request Feature.
- Enables attachment of files in Resolution.
- Includes UI and bug fixes.
1.1.1
25/11/2022
Minor UI and other bug fixes.
1.1
24/05/2022
- Introducing Tasks module where users can create, track, edit, and delete tasks.
- Enhancements and minor bug fixes for iOS 15.
- Enhancements and minor bug fixes for iOS 15.
1.0
09/09/2020
ME SupportCenter Plus FAQ
انقر هنا لمعرفة كيفية تنزيل ME SupportCenter Plus في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات ME SupportCenter Plus.
iPhone
Requiere iOS 13.0 o posterior.
iPod touch
Requiere iOS 13.0 o posterior.
ME SupportCenter Plus هي مدعومة على اللغات Español, Chino simplificado, Francés, Inglés, Japonés, Neerlandés, Portugués
