Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

ME SupportCenter Plus Screenshots

iPhone

About ME SupportCenter Plus

Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0.

ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies.

ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time!

SupportCenter Plus makes it easy to:

- Filter and categorize requests based on relevant and contextual criteria

- View, create, edit, delete, assign, close, reply, and forward requests

- View, add, edit, and delete notes

- View conversations and system notifications

- Add and modify time entries and resolutions for requests

What's New in the Latest Version 1.6

Last updated on Mar 12, 2024

Old Versions

- Contract based Time Entries are supported from SCP build 14200 and above.

- UI and minor bug fixes.

Version History

1.6

Mar 12, 2024

- Contract based Time Entries are supported from SCP build 14200 and above.

- UI and minor bug fixes.

1.5.1

Nov 10, 2023

- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above.
- Minor bug fixes.

1.5

Nov 8, 2023

- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above.
- Minor bug fixes.

1.4

Oct 16, 2023

- Solutions are now integrated into our app, providing easy access to recorded solutions for request resolution.
- We've seamlessly integrated notification feature.
- Bug fixes and performance improvements.

1.3

Jul 20, 2023

We are thrilled to announce that this update brings support for the Approval module!

- Manage Pending approvals on the go.
- Take action with a tap – Approve or Reject requests on the go.
- Collaborate efficiently with Conversations, Notes, and Attachments support.

Additionally, we've addressed various bugs and implemented UI fixes.

1.2

May 18, 2023

- Supports SupportCenter Plus Version 14.0 Build (14000 & 14200).
- Includes SAML Login and Captcha Authentication.
- Provides Reply Template option in Reply Request Feature.
- Enables attachment of files in Resolution.
- Includes UI and bug fixes.

1.1.1

Nov 25, 2022

Minor UI and other bug fixes.

1.1

May 24, 2022

- Introducing Tasks module where users can create, track, edit, and delete tasks.
- Enhancements and minor bug fixes for iOS 15.

1.0

Sep 9, 2020

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