Aetna WorkAbility
Free
3.2.3for iPhone
Age Rating
Aetna WorkAbility Screenshots
About Aetna WorkAbility
Aetna WorkAbility® (formerly Aetna Mobile), makes it easier to manage your work leave and disability benefits.
CLAIMS AND PAYMENT TRACKING
Once you sign in with user name and password, you’ll be able to:
+ File a new claim or work leave
+ View recent activity
+ Check status and details of your claims and leaves
+ Check whether a benefit payment has been issued
+ Add time to a work leave and check your leave balance
+ Notify us of your return to work
ABOUT AETNA
Aetna is one of the nation's leading diversified health care benefits companies, serving more than 35 million people with information and resources to help them make better informed decisions about their health care. See Aetna.com for more information.
REQUIREMENTS
Aetna WorkAbility is compatible with iPhone® digital devices.
CLAIMS AND PAYMENT TRACKING
Once you sign in with user name and password, you’ll be able to:
+ File a new claim or work leave
+ View recent activity
+ Check status and details of your claims and leaves
+ Check whether a benefit payment has been issued
+ Add time to a work leave and check your leave balance
+ Notify us of your return to work
ABOUT AETNA
Aetna is one of the nation's leading diversified health care benefits companies, serving more than 35 million people with information and resources to help them make better informed decisions about their health care. See Aetna.com for more information.
REQUIREMENTS
Aetna WorkAbility is compatible with iPhone® digital devices.
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What's New in the Latest Version 3.2.3
Last updated on Jan 3, 2020
Old Versions
Update:
• Security update.
• Security update.
Show More
Version History
3.2.3
Jan 3, 2020
Update:
• Security update.
• Security update.
3.2.2
Dec 17, 2019
Important message for all members:
• This app has been renamed “Aetna WorkAbility” and now only allows you to manage WorkAbility work leave and disability benefits.
• To manage other Aetna benefits, please use our other apps or log in at your member website.
• This app has been renamed “Aetna WorkAbility” and now only allows you to manage WorkAbility work leave and disability benefits.
• To manage other Aetna benefits, please use our other apps or log in at your member website.
3.2.0
Nov 4, 2019
*Important message for members with Aetna benefits and/or Workability benefits. Does not apply to Standalone Workability members.
3.1.17
Oct 28, 2019
*Availability of Fingerprint for impacted phones
3.1.16
Oct 21, 2019
We are listening to your feedback and fixed:
*Contact Us phone numbers that were being truncated
*Contact Us phone numbers that were being truncated
3.1.14
Jul 29, 2019
We are listening to your feedback and fixed:
*Defect fixes.
*Defect fixes.
3.1.13
Jun 10, 2019
We are listening to your feedback and fixed:
*Provider results generated from geographical location searches.
*Defect fixes.
*Provider results generated from geographical location searches.
*Defect fixes.
3.1.12
Apr 26, 2019
We are listening to your feedback.
We fixed -
*Facial recognition for iPhone X.
We fixed -
*Facial recognition for iPhone X.
3.1.11
Apr 3, 2019
We are listening to your feedback.
We fixed -
*Provider search performance.
*Teladoc telephone number.
We fixed -
*Provider search performance.
*Teladoc telephone number.
3.1.10
Jan 15, 2019
We are listening to your feedback.
We added -
*Navigation enhancements for members with disabilities.
We added -
*Navigation enhancements for members with disabilities.
3.1.9
Dec 5, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Enhancements to assist with accessibility logical focus on radio buttons and clearly conveying errors and/or constraints.
We fixed –
*Cleaned up claim details by removing placeholder content that displayed when name of provider was not available for display.
*Aetna Preferred Vision link fixed to ensure it does not display to members that don’t have the benefit.
*Ability for Workability members to add time to disability claim leaves.
We added -
*Enhancements to assist with accessibility logical focus on radio buttons and clearly conveying errors and/or constraints.
We fixed –
*Cleaned up claim details by removing placeholder content that displayed when name of provider was not available for display.
*Aetna Preferred Vision link fixed to ensure it does not display to members that don’t have the benefit.
*Ability for Workability members to add time to disability claim leaves.
3.1.8
Oct 31, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Ability to identify board certified providers.
*Ability to identify providers that offer alternatives to opioids.
We added -
*Ability to identify board certified providers.
*Ability to identify providers that offer alternatives to opioids.
3.1.7
Oct 2, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Ability for members to use zip code to locate Urgent care facilities.
*Referral messaging to Find Care.
*Multiple-tier labeling to Find Care providers, based on plan.
We fixed –
*Coverage - removed medical details from dental view.
*Balances - all tiers of deductibles and coinsurance are displayed, based on plan.
We added -
*Ability for members to use zip code to locate Urgent care facilities.
*Referral messaging to Find Care.
*Multiple-tier labeling to Find Care providers, based on plan.
We fixed –
*Coverage - removed medical details from dental view.
*Balances - all tiers of deductibles and coinsurance are displayed, based on plan.
3.1.6
Jul 28, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We fixed –
*Workability bugs fixes and performance enhancements.
We fixed –
*Workability bugs fixes and performance enhancements.
3.1.5
Jul 20, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Security updates to protect your information.
We fixed –
*Ability for members with standalone dental coverage to locate dentists.
*Face ID content for iPhone X users to eliminate support confusion.
*Navigation that caused app to lock for some members.
We added -
*Security updates to protect your information.
We fixed –
*Ability for members with standalone dental coverage to locate dentists.
*Face ID content for iPhone X users to eliminate support confusion.
*Navigation that caused app to lock for some members.
3.1.4
May 21, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Members with disabilities will experience navigation and content enhancements.
We added -
*Members with disabilities will experience navigation and content enhancements.
3.1.3
Apr 16, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Members will have the ability to estimate cost of urgent care services.
*Members with disabilities will experience navigation and content enhancements.
We fixed -
*Coverage and balances to ensure in-network financials are displayed.
We added -
*Members will have the ability to estimate cost of urgent care services.
*Members with disabilities will experience navigation and content enhancements.
We fixed -
*Coverage and balances to ensure in-network financials are displayed.
3.1.2
Mar 29, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Handicap icon for hospitals, doctors and facilities that are handicap accessible.
*Enhancements to assist members with disabilities.
*Logging to troubleshoot touch id issues.
We fixed -
*Dental care results.
*Functionality to add multiple days to existing intermittent leave.
We added -
*Handicap icon for hospitals, doctors and facilities that are handicap accessible.
*Enhancements to assist members with disabilities.
*Logging to troubleshoot touch id issues.
We fixed -
*Dental care results.
*Functionality to add multiple days to existing intermittent leave.
3.1.1
Jan 25, 2018
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Security enhancements.
We fixed -
*Contact Us to ensure message content is included in all responses.
We added -
*Security enhancements.
We fixed -
*Contact Us to ensure message content is included in all responses.
3.1.0
Dec 20, 2017
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Find Care will include future state messaging to let you know if provider is making a change to network in future; for example, joining or leaving network.
*Provider details will include license number.
*Hospital/facilities will include hospital accreditation details.
*Members with disabilities will experience navigation and content enhancements.
*Disability paycheck has additional details.
*Compliance changes implemented for FMLA.
We fixed -
*Profile to ensure you are able to enter phone number without keyboard closing between digits.
We added -
*Find Care will include future state messaging to let you know if provider is making a change to network in future; for example, joining or leaving network.
*Provider details will include license number.
*Hospital/facilities will include hospital accreditation details.
*Members with disabilities will experience navigation and content enhancements.
*Disability paycheck has additional details.
*Compliance changes implemented for FMLA.
We fixed -
*Profile to ensure you are able to enter phone number without keyboard closing between digits.
3.0.9
Nov 30, 2017
Adding crashlytics reporting
3.0.8
Nov 16, 2017
We are listening to your feedback, adding new features, and resolving issues quickly.
We added -
*Details on what is included with paper suppression for first time users
*Link to full site to access your Explanation of Benefits
*Additional navigation and content for members with disabilities
We fixed -
*Navigation when obtaining cost estimates and viewing urgent care providers
*Eliminated error some members saw when viewing ID Card
*Provider names containing apostrophe display correctly
We added -
*Details on what is included with paper suppression for first time users
*Link to full site to access your Explanation of Benefits
*Additional navigation and content for members with disabilities
We fixed -
*Navigation when obtaining cost estimates and viewing urgent care providers
*Eliminated error some members saw when viewing ID Card
*Provider names containing apostrophe display correctly
3.0.7
Oct 30, 2017
We are listening to your feedback, adding new features, and resolving issues quickly.
Improved the following features -
*Find Care details will show ZIP Code, education year, and board certifications for provider results
*You can rate providers when using Estimate Cost of Care
*Urgent care will now show full address and ratings for provider results
*CA HMO members will get a notice when searching for urgent services
*ID Cards will show future coverage when applicable
*Accessibility improvements to make sure all our members get the best experience
*Security improvements. Member data security is always at the top of our priorities
Improved the following features -
*Find Care details will show ZIP Code, education year, and board certifications for provider results
*You can rate providers when using Estimate Cost of Care
*Urgent care will now show full address and ratings for provider results
*CA HMO members will get a notice when searching for urgent services
*ID Cards will show future coverage when applicable
*Accessibility improvements to make sure all our members get the best experience
*Security improvements. Member data security is always at the top of our priorities
3.0.6
Oct 19, 2017
"We are listening to your feedback, adding new features, and resolving issues quickly.
Fixed the following -
*Reporting errors"
Fixed the following -
*Reporting errors"
3.0.5
Oct 11, 2017
We are listening to your feedback, adding new features, and resolving issues quickly.
We added the following for this update -
*Find Care guided flow categories
*Find Care cost estimates for certain categories
*iOS 11 Support
Fixed the following -
*Find Care error message
*First time user experience
*ID Card support for families with many dependents"
We added the following for this update -
*Find Care guided flow categories
*Find Care cost estimates for certain categories
*iOS 11 Support
Fixed the following -
*Find Care error message
*First time user experience
*ID Card support for families with many dependents"
3.0.4
Aug 23, 2017
We are listening to your feedback, and resolving issues quickly.
We've added the following for this update -
Content for My Health
Content for Alerts
Fix for loading Medical details in My Coverage
Error code logging
We've added the following for this update -
Content for My Health
Content for Alerts
Fix for loading Medical details in My Coverage
Error code logging
3.0.3
Jul 31, 2017
Touch ID/PIN login updates
Touch ID/PIN profile enable/disable fix
Workability users can login with Touch ID/PIN
Keyboard and locking your phone fix
Various bug fixes
Touch ID/PIN profile enable/disable fix
Workability users can login with Touch ID/PIN
Keyboard and locking your phone fix
Various bug fixes
3.0.2
Jul 26, 2017
My Coverage experience improvements
Urgent Care loading changes
Estimate Cost of Care search updates
Urgent Care loading changes
Estimate Cost of Care search updates
3.0.1
Jul 14, 2017
Bug Fixes
3.0
Jul 11, 2017
• New user interface and experience
• Use your fingerprint to login
• Save your ID card offline or to Apple Wallet
• View your benefits and claims in simpler terms
• Easily track out-of-pocket dollars under My Plan Coverage & Balances
• Receive alerts for and access your Personal Health Record (if eligible)
• Find doctors and facilities using your location and see maps for directions
• Save doctors and facilities to your contacts using text and e-mail
• Access your Workability (disability) benefits and claims (if eligible)
• Take pictures of & upload documents for Workability leave requests
• View your messages from Aetna
• Use your fingerprint to login
• Save your ID card offline or to Apple Wallet
• View your benefits and claims in simpler terms
• Easily track out-of-pocket dollars under My Plan Coverage & Balances
• Receive alerts for and access your Personal Health Record (if eligible)
• Find doctors and facilities using your location and see maps for directions
• Save doctors and facilities to your contacts using text and e-mail
• Access your Workability (disability) benefits and claims (if eligible)
• Take pictures of & upload documents for Workability leave requests
• View your messages from Aetna
Aetna WorkAbility FAQ
Click here to learn how to download Aetna WorkAbility in restricted country or region.
Check the following list to see the minimum requirements of Aetna WorkAbility.
iPhone
Aetna WorkAbility supports English
