BCBSWNY Flex Benefits

• Enable OTP authentication for participant registration. 
• View HSA plan status on Accounts page. 
• Ability to Transfers HSA funds to Devenir Investment. 
• Various usability Improvements. 

• Ability to self-unlock an account
• Ability to access HSA Tax Forms & Statements
• Improved Participant guidance for username character length
• Improved multiple accounts display
• Enhanced UI on Medicare and Lifestyle account screen
• New Beneficiary screens
• Application Version update
• Various usability Improvements

•    Ability to access FSA/HSA store from home screen.
•    View quarterly/monthly spending details in Account screen.
•    View check cleared date on claims transaction.
•    Various Usability Improvements.

* Ability to access FSA/HSA store from home screen.  
* View quarterly/monthly spending details in Account screen  
* View check cleared date on claims transaction
* Various Usability Improvements

* Ability to access FSA/HSA store from home screen.  
* View quarterly/monthly spending details in Account screen  
* View check cleared date on claims transaction
* Various Usability Improvements 

* Ability to unmark a claim as paid in account activity
* View IRS Reporting category on bill pay transactions
* Update Mobile phone number from Profile
* Various Usability Improvements

• Ability to Change Password from Profile Screen
• Addition of Completed HSA Bill Pays to Account Activity
• Various Usability Improvements

• New and Simplified Expense Submission Flow
• Update to Registration Verbiage
• Addition of Claim Adjudication Details
• Ability to Mark Multiple Expenses as Paid
• Various Usability Improvements

• Security Update

• Enhanced Account Screen Navigation
• Updated Account and Activity Detail Screens
• Find Care Improvements for Eligible Accounts
• Integration with TPA Stream for Eligible Accounts
• Various Usability Improvements

• Updated mobile interface
• Simplified registration
• Guided onboarding experience
• Improved interface for self-service tasks

· Direct Deposit Multi-Factor Authentication Improvements
· Add the ability to display a Plan Description
· Improvements to the display of deductible status
· Change dependent type 'Unknown' to 'Other'
· Improved display of plans during their run-out period
· Hide $0.00 values on account details to clean up the display
· Improvements to the issuing and replacement debit card processes
· Fixed an issue where in certain cases the provider name would overwrite the service description

· Added support for Eligible Expense List by plan type
· Updates to the Emma voice integration engine and responses
· Fixed an issue where logging with a saved username would fail for some users

· Time increase while switching between apps before forced logout
· Alerts and messages combined into one menu item
· HSA bill pay - pay me
· Update dynamic customer care contact information
· Adding dependents - default benefit accounts to ‘yes’
· Bank account information masked on ‘reimbursement preferences’ page
· Dependent ID to auto-populate when adding a new dependent

· Ability to activate your debit card
· If enabled by the admin, additional security for your direct deposit account information
· Easier access to add a dependent to your account
· If enabled by the admin, ability to allow a provider to validate your claim with their e-Signature
· Enhancements to the registration process to make it easier to complete registration
· Add the ability to display Employer/Division specific customer care contact information
· Updates to the transactions display
· Additional security features
· Improvements to the user interface

We’ve made our app even better with several exciting enhancements that will improve your experience, including:

· All new home page layout, showing you the most important information on your account first.
· Added the ability to scan product barcodes to instantly determine product eligibility of thousands of over-the-counter (OTC) products, taking the guess work out off shopping at the local pharmacy and getting the most out of your benefit plans.
· Created a new transactions page where you can view all transactions across your accounts in one convenient location.
· Added the ability to upload and attach receipts from the transactions page.
· Updated the transactions and claims logic to create a more cohesive user experience.
· Allow further claims classifications with Service Category Tiers
· Integration with the FSA Store® and the HSA Store® to empower participants to leverage their healthcare dollars.
· Integration with GoodBuyRx to help participants save up to 75% on prescriptions.
· In addition to resolving some nagging issues, we’ve also added several usability enhancements to the application.

We’ve made our app even better by adding even more self service tools to make your experience even better:

· Forgot your username? Look it up right from the app!
· Register your mobile phone to receive text messages and never miss an important account notification!
· If your administrator allows it, you can add dependents to your account, issue them cards and more!
· View all of your administrator’s FAQs and Announcements
· Squished some bugs to make your experience better

Introducing “Emma”, our integrated voice response bot! From inside the app, just ask Emma what your balance is or what your recent transactions are and she will speak back to you with your account details.

- iOS 10 compatibility update
- various usability improvements