IMSWARE HelpDesk
Free
2019.0.1for iPhone, iPad and more
Age Rating
IMSWARE HelpDesk Screenshots
About IMSWARE HelpDesk
Acquire breakdowns, maintenance or fault messages.
IMSWARE.APP HelpDesk is the perfect mobile supplement for IMSWARE - with a range of use from Facilities Management / CAFM / IWMS / CMMS, Property Management to Real-Estate Management.
IMSWARE.APP HelpDesk has a direct interface to your existing IMSWARE installation and is able to process transactions, maintenance management or fault messages. The app is able to record any type of e.g. technical breakdowns or requests to your internal HelpDesk, capture photos and much more.
Please configure your individual "Service URL" (ask your admin) in the settings to use
IMSWARE.APP HelpDesk is the perfect mobile supplement for IMSWARE - with a range of use from Facilities Management / CAFM / IWMS / CMMS, Property Management to Real-Estate Management.
IMSWARE.APP HelpDesk has a direct interface to your existing IMSWARE installation and is able to process transactions, maintenance management or fault messages. The app is able to record any type of e.g. technical breakdowns or requests to your internal HelpDesk, capture photos and much more.
Please configure your individual "Service URL" (ask your admin) in the settings to use
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What's New in the Latest Version 2019.0.1
Last updated on Jul 2, 2019
Old Versions
- Change to new IMS layout (TFS Item 7177)
- Additional selection of the transaction type (TFS Item 7875)
- Barcode entry for the location or object (TFS Item 7873)
- Improved compatibility (TFS Items 8242, 8248)
- Various improvements and corrections
Affected areas:
--------------------
[X] APP
[X] web service
[X] DB
- Additional selection of the transaction type (TFS Item 7875)
- Barcode entry for the location or object (TFS Item 7873)
- Improved compatibility (TFS Items 8242, 8248)
- Various improvements and corrections
Affected areas:
--------------------
[X] APP
[X] web service
[X] DB
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Version History
2019.0.1
Jul 2, 2019
- Change to new IMS layout (TFS Item 7177)
- Additional selection of the transaction type (TFS Item 7875)
- Barcode entry for the location or object (TFS Item 7873)
- Improved compatibility (TFS Items 8242, 8248)
- Various improvements and corrections
Affected areas:
--------------------
[X] APP
[X] web service
[X] DB
- Additional selection of the transaction type (TFS Item 7875)
- Barcode entry for the location or object (TFS Item 7873)
- Improved compatibility (TFS Items 8242, 8248)
- Various improvements and corrections
Affected areas:
--------------------
[X] APP
[X] web service
[X] DB
2018.0.1
May 8, 2018
- History in the workflow is now set correctly (Bug 5185)
- Manual-Link corrected (Bug 4576)
- New iOS distribution certificate
- Manual-Link corrected (Bug 4576)
- New iOS distribution certificate
2017.0.2
Jul 17, 2017
Changes in 2017.0.2:
-----------------------
- History in workflow is now set correctly (Bug 5185)
- Manual link corrected (Bug 4576)
- New iOS distribution certificate (valid until 2018-06-06)
Affected areas:
--------------------
[X] APP
[] Webservice
[X] DB
-----------------------
- History in workflow is now set correctly (Bug 5185)
- Manual link corrected (Bug 4576)
- New iOS distribution certificate (valid until 2018-06-06)
Affected areas:
--------------------
[X] APP
[] Webservice
[X] DB
2017.0.1
Mar 1, 2017
- better leyout
- manual / help link
- bugfixing
- manual / help link
- bugfixing
2016.0.3
Sep 18, 2016
- Better GPS support
- Better keyboard support
- fixed some minor bugs
- Better keyboard support
- fixed some minor bugs
2016.0.2
Aug 5, 2016
- GPS location
- Bugfixing
- Bugfixing
2014
Feb 10, 2015
IMSWARE HelpDesk FAQ
Click here to learn how to download IMSWARE HelpDesk in restricted country or region.
Check the following list to see the minimum requirements of IMSWARE HelpDesk.
iPhone
Requires iOS 10.0 or later.
iPad
Requires iPadOS 10.0 or later.
iPod touch
Requires iOS 10.0 or later.
IMSWARE HelpDesk supports English, French, German
