Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

MyFrontier Captures d'écran

iPad

iPhone

About MyFrontier

With our simple, user-friendly MyFrontier app, it’s easy to manage your Frontier account on the go! The MyFrontier app lets you view/pay bills, see past billing statements and payments, and make changes to your account and notification settings. More self-service options allow you to modify service appointments, troubleshoot issues, and get real-time updates by connecting directly to your technician with two-way messaging. The MyFrontier app also gives quick access to support topics in our Help Center and contact features like call-back assist at your fingertips.

The app is a must-have for customers of:

- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services

Do more with your account from your smartphone or tablet with these easy-to-use tools and features!

Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information

Billing and Payments:
- Make a one-time payment
- Sign-up for paperless billing
- View billing and payment history
- Enroll in Auto Pay
- Access your current bill
- View your payment history

Troubleshooting:
- Reboot your Gateway or TV Set-top box
- View trouble ticket or order status

We are continuing to enhance the MyFrontier app to make it your primary Frontier self-service tool.

Quoi de neuf dans la dernière version 4.4.0

Last updated on May 9, 2024

Vieilles Versions

• Added the estimated time to restore service on our outages page
• Enhancements to our wireless network management experience for customers with eero routers, like viewing your network status and running a speed test
• Made it easier to discover and engage in our troubleshooting flow
• Updates to our appointments experience, including enhancements to our reschedule and cancel flow
• Bug fixes

Version History

4.4.0

Jun 21, 2023

4.3.0

May 13, 2023

• Introducing a NEW chat experience in our app!
• Updates to our service appointments experience, including enhancements to our reschedule flow and in app notifications.
• New feature that notifies you when attempting to use an expired payment method

4.2.1

Apr 20, 2023

• Failed payment messaging enhancements
• Fixed a bug for managing paperless billing and other bugs our users reported
• Accessibility updates

4.2.0

Apr 6, 2023

• Created a new process to establish an email address to log into the app.
• Fixed an issue preventing biometrics from working for some devices.
• Bug fixes.

4.1.10

Apr 3, 2023

• Fixed a bug that was logging customers out when they shouldn’t have been.

4.1.9

Mar 24, 2023

• Optimized our Agent Ticket Reschedule experience
• Added alerts when using a business card as a payment method
• Fixed billing bugs and others our users reported
• Accessibility and security updates

4.1.8

Mar 9, 2023

• Fixed a bug where customers trying to manage their wifi were having to login again
• Optimized our billing flow for custom payment amounts
• Fixed other bugs our users reported

4.1.7

Mar 2, 2023

• Fixed a bug where biometric settings were not retained after app updates
• Fixed app crashes our users reported

4.1.6

Feb 24, 2023

• Optimized our payment submission and reschedule appointment experiences
• Fixed bugs our users reported
• Increased our stability to reduce app crashes

4.1.5

Feb 16, 2023

Fixed billing and error bugs our users have reported

4.1.4

Feb 8, 2023

• Made our app update process easier
• Fixed several bugs our users reported

4.1.3

Feb 2, 2023

• Billing and payment bug fixes our users have reported
• Additional logging so we can proactively identify and fix issues for our users

4.1.2

Jan 27, 2023

Fixed several bugs our users reported

4.1.1

Jan 20, 2023

• Fixed several bugs our users reported

4.1.0

Jan 13, 2023

- Improved service order appointment tracking and rescheduling experience
- Fixed a login issue and several other bugs our users reported

4.0.5

Jan 6, 2023

Security enhancements

4.0.4

Dec 22, 2022

Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging.

• Improved billing history loading
• Error handling on My Services
• Payment card handling for any backend errors
• Fixed saving billing history file
• Improved app loading
• Fixed various app crashing scenarios
• Fixed issue and enabled cancel appointment flow
• Fixed icon missing issue related to Router online and last screen of trouble ticket flow

4.0.3

Dec 16, 2022

Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging.

• Fixed feedback loading for users.
• Added option for users to print / share bills.
• UI fixes.
• Crash fixes.
• Updated brand icons.
• Enhanced user messaging.

4.0.2

Dec 9, 2022

4.0.1

Dec 1, 2022

4.0.0

Nov 22, 2022

3.6.1

May 12, 2022

An enhancement was made to allow a customer to manage their Paperless billing preference.

3.6.0

Apr 24, 2022

New Logo and color palette in support of Frontier's branding enhancements

3.5.0

Feb 22, 2022

• Customer survey integration
• Updated logo and app icon
• Push notifications
• Bug fixes

3.4.2

Sep 30, 2021

• Ability to edit a scheduled payment
• New payment confirmation screen
• Design enhancements
• View basic information about your Frontier ID on the login screen
• Bug fix

Feedback Report

MyFrontier FAQ

Dans quel pays ou région MyFrontier est-il disponible?

MyFrontier est disponible dans des régions autres que les pays restreints suivants:

Algeria,Jamaica,Kyrgyzstan,Hong Kong,Congo,Dominica,Hungary,Mozambique,Sao Tome & Principe,Anguilla,Libya,Montenegro,Russia,Trinidad and Tobago,Tanzania,Antigua And Barbuda,Bulgaria,Uganda,Ecuador,Lithuania,Mauritius,Niger,Nauru,Peru,Suriname,St. Vincent & The Grenadines,Azerbaijan,Bosnia & Herzegovina,Switzerland,Germany,Mongolia,Nepal,Georgia,Luxembourg,Senegal,Thailand,Afghanistan,Albania,Italy,El Salvador,Swaziland,Uzbekistan,Micronesia,St. Kitts and Nevis,Cayman Islands,Kazakhstan,Mauritania,Seychelles,Sierra Leone,Romania,United Arab Emirates,Bermuda,Canada,Montserrat,Mexico,Nicaragua,Papua New Guinea,Slovakia,Uruguay,Argentina,Australia,Bahamas,India,Belize,Japan,Lebanon,Zimbabwe,Armenia,Bolivia,Brazil,Estonia,Kuwait,Tajikistan,Taiwan,Maldives,Norway,Philippines,Portugal,Sweden,Costa Rica,Egypt,Guatemala,Croatia,Malawi,Congo, Democratic Republic,Gabon,Lao Peoples Democratic Republic,Liberia,Morocco,Panama,British Virgin Islands,Austria,Botswana,Gambia,Nigeria,Pakistan,Yemen,Barbados,Bahrain,Solomon Islands,Turkmenistan,Ukraine,Zambia,Palau,Belgium,Cote Divoire,Ghana,Greece,Guinea-bissau,Honduras,Macedonia,Paraguay,Brunei Darussalam,Cameroon,Iceland,Sri Lanka,Namibia,Cyprus,Ireland,Jordan,Turks and Caicos,Venezuela,Israel,Turkey,Vanuatu,Angola,Dominican Republic,Spain,South Korea,Malaysia,New Zealand,Chad,Belarus,Latvia,Rwanda,Burkina Faso,Finland,Fiji,Madagascar,Netherlands,Serbia,Kosovo,Benin,France,Myanmar,Qatar,Slovenia,Bhutan,Denmark,Grenada,Saudi Arabia,South Africa,Macao,Chile,China,Colombia,Czech Republic,Iraq,Kenya,Cambodia,Singapore,Tunisia,Tonga,Guyana,St. Lucia,Mali,Malta,Cape Verde,United Kingdom,Indonesia,Moldova,Oman,Poland,Vietnam