MyFrontier
Frontier Self-service Tool
Gratis
4.4.0for iPhone, iPad and more
8.9
13K+ Ratings
Frontier Communications
Developer
111.3 MB
Size
09/05/2024
Update Date
#113
in Utilities
4+
Age Rating
Age Rating
لقطات الشاشة لـ MyFrontier
About MyFrontier
With our simple, user-friendly MyFrontier app, it’s easy to manage your Frontier account on the go! The MyFrontier app lets you view/pay bills, see past billing statements and payments, and make changes to your account and notification settings. More self-service options allow you to modify service appointments, troubleshoot issues, and get real-time updates by connecting directly to your technician with two-way messaging. The MyFrontier app also gives quick access to support topics in our Help Center and contact features like call-back assist at your fingertips.
The app is a must-have for customers of:
- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services
Do more with your account from your smartphone or tablet with these easy-to-use tools and features!
Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information
Billing and Payments:
- Make a one-time payment
- Sign-up for paperless billing
- View billing and payment history
- Enroll in Auto Pay
- Access your current bill
- View your payment history
Troubleshooting:
- Reboot your Gateway or TV Set-top box
- View trouble ticket or order status
We are continuing to enhance the MyFrontier app to make it your primary Frontier self-service tool.
The app is a must-have for customers of:
- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services
Do more with your account from your smartphone or tablet with these easy-to-use tools and features!
Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information
Billing and Payments:
- Make a one-time payment
- Sign-up for paperless billing
- View billing and payment history
- Enroll in Auto Pay
- Access your current bill
- View your payment history
Troubleshooting:
- Reboot your Gateway or TV Set-top box
- View trouble ticket or order status
We are continuing to enhance the MyFrontier app to make it your primary Frontier self-service tool.
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تحديث لأحدث إصدار 4.4.0
Last updated on 09/05/2024
الإصدارات القديمة
• Added the estimated time to restore service on our outages page
• Enhancements to our wireless network management experience for customers with eero routers, like viewing your network status and running a speed test
• Made it easier to discover and engage in our troubleshooting flow
• Updates to our appointments experience, including enhancements to our reschedule and cancel flow
• Bug fixes
• Enhancements to our wireless network management experience for customers with eero routers, like viewing your network status and running a speed test
• Made it easier to discover and engage in our troubleshooting flow
• Updates to our appointments experience, including enhancements to our reschedule and cancel flow
• Bug fixes
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Version History
4.4.0
21/06/2023
• Added the estimated time to restore service on our outages page
• Enhancements to our wireless network management experience for customers with eero routers, like viewing your network status and running a speed test
• Made it easier to discover and engage in our troubleshooting flow
• Updates to our appointments experience, including enhancements to our reschedule and cancel flow
• Bug fixes
• Enhancements to our wireless network management experience for customers with eero routers, like viewing your network status and running a speed test
• Made it easier to discover and engage in our troubleshooting flow
• Updates to our appointments experience, including enhancements to our reschedule and cancel flow
• Bug fixes
4.3.0
13/05/2023
• Introducing a NEW chat experience in our app!
• Updates to our service appointments experience, including enhancements to our reschedule flow and in app notifications.
• New feature that notifies you when attempting to use an expired payment method
• Updates to our service appointments experience, including enhancements to our reschedule flow and in app notifications.
• New feature that notifies you when attempting to use an expired payment method
4.2.1
20/04/2023
• Failed payment messaging enhancements
• Fixed a bug for managing paperless billing and other bugs our users reported
• Accessibility updates
• Fixed a bug for managing paperless billing and other bugs our users reported
• Accessibility updates
4.2.0
06/04/2023
• Created a new process to establish an email address to log into the app.
• Fixed an issue preventing biometrics from working for some devices.
• Bug fixes.
• Fixed an issue preventing biometrics from working for some devices.
• Bug fixes.
4.1.10
03/04/2023
• Fixed a bug that was logging customers out when they shouldn’t have been.
4.1.9
24/03/2023
• Optimized our Agent Ticket Reschedule experience
• Added alerts when using a business card as a payment method
• Fixed billing bugs and others our users reported
• Accessibility and security updates
• Added alerts when using a business card as a payment method
• Fixed billing bugs and others our users reported
• Accessibility and security updates
4.1.8
09/03/2023
• Fixed a bug where customers trying to manage their wifi were having to login again
• Optimized our billing flow for custom payment amounts
• Fixed other bugs our users reported
• Optimized our billing flow for custom payment amounts
• Fixed other bugs our users reported
4.1.7
02/03/2023
• Fixed a bug where biometric settings were not retained after app updates
• Fixed app crashes our users reported
• Fixed app crashes our users reported
4.1.6
24/02/2023
• Optimized our payment submission and reschedule appointment experiences
• Fixed bugs our users reported
• Increased our stability to reduce app crashes
• Fixed bugs our users reported
• Increased our stability to reduce app crashes
4.1.5
16/02/2023
Fixed billing and error bugs our users have reported
4.1.4
08/02/2023
• Made our app update process easier
• Fixed several bugs our users reported
• Fixed several bugs our users reported
4.1.3
02/02/2023
• Billing and payment bug fixes our users have reported
• Additional logging so we can proactively identify and fix issues for our users
• Additional logging so we can proactively identify and fix issues for our users
4.1.2
27/01/2023
Fixed several bugs our users reported
4.1.1
20/01/2023
• Fixed several bugs our users reported
4.1.0
13/01/2023
- Improved service order appointment tracking and rescheduling experience
- Fixed a login issue and several other bugs our users reported
- Fixed a login issue and several other bugs our users reported
4.0.5
06/01/2023
Security enhancements
4.0.4
22/12/2022
Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging.
• Improved billing history loading
• Error handling on My Services
• Payment card handling for any backend errors
• Fixed saving billing history file
• Improved app loading
• Fixed various app crashing scenarios
• Fixed issue and enabled cancel appointment flow
• Fixed icon missing issue related to Router online and last screen of trouble ticket flow
• Improved billing history loading
• Error handling on My Services
• Payment card handling for any backend errors
• Fixed saving billing history file
• Improved app loading
• Fixed various app crashing scenarios
• Fixed issue and enabled cancel appointment flow
• Fixed icon missing issue related to Router online and last screen of trouble ticket flow
4.0.3
16/12/2022
Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging.
• Fixed feedback loading for users.
• Added option for users to print / share bills.
• UI fixes.
• Crash fixes.
• Updated brand icons.
• Enhanced user messaging.
• Fixed feedback loading for users.
• Added option for users to print / share bills.
• UI fixes.
• Crash fixes.
• Updated brand icons.
• Enhanced user messaging.
4.0.2
09/12/2022
Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging. Enhanced messaging for user lockout.
4.0.1
01/12/2022
Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging. Fixes to address crash on dashboard.
4.0.0
22/11/2022
Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging.
3.6.1
12/05/2022
An enhancement was made to allow a customer to manage their Paperless billing preference.
3.6.0
24/04/2022
New Logo and color palette in support of Frontier's branding enhancements
3.5.0
22/02/2022
• Customer survey integration
• Updated logo and app icon
• Push notifications
• Bug fixes
• Updated logo and app icon
• Push notifications
• Bug fixes
3.4.2
30/09/2021
• Ability to edit a scheduled payment
• New payment confirmation screen
• Design enhancements
• View basic information about your Frontier ID on the login screen
• Bug fix
• New payment confirmation screen
• Design enhancements
• View basic information about your Frontier ID on the login screen
• Bug fix
MyFrontier FAQ
MyFrontier متاح في مناطق أخرى غير البلدان المقيدة التالية:
Algeria,Jamaica,Kyrgyzstan,Hong Kong,Congo,Dominica,Hungary,Mozambique,Sao Tome & Principe,Anguilla,Libya,Montenegro,Russia,Trinidad and Tobago,Tanzania,Antigua And Barbuda,Bulgaria,Uganda,Ecuador,Lithuania,Mauritius,Niger,Nauru,Peru,Suriname,St. Vincent & The Grenadines,Azerbaijan,Bosnia & Herzegovina,Switzerland,Germany,Mongolia,Nepal,Georgia,Luxembourg,Senegal,Thailand,Afghanistan,Albania,Italy,El Salvador,Swaziland,Uzbekistan,Micronesia,St. Kitts and Nevis,Cayman Islands,Kazakhstan,Mauritania,Seychelles,Sierra Leone,Romania,United Arab Emirates,Bermuda,Canada,Montserrat,Mexico,Nicaragua,Papua New Guinea,Slovakia,Uruguay,Argentina,Australia,Bahamas,India,Belize,Japan,Lebanon,Zimbabwe,Armenia,Bolivia,Brazil,Estonia,Kuwait,Tajikistan,Taiwan,Maldives,Norway,Philippines,Portugal,Sweden,Costa Rica,Egypt,Guatemala,Croatia,Malawi,Congo, Democratic Republic,Gabon,Lao Peoples Democratic Republic,Liberia,Morocco,Panama,British Virgin Islands,Austria,Botswana,Gambia,Nigeria,Pakistan,Yemen,Barbados,Bahrain,Solomon Islands,Turkmenistan,Ukraine,Zambia,Palau,Belgium,Cote Divoire,Ghana,Greece,Guinea-bissau,Honduras,Macedonia,Paraguay,Brunei Darussalam,Cameroon,Iceland,Sri Lanka,Namibia,Cyprus,Ireland,Jordan,Turks and Caicos,Venezuela,Israel,Turkey,Vanuatu,Angola,Dominican Republic,Spain,South Korea,Malaysia,New Zealand,Chad,Belarus,Latvia,Rwanda,Burkina Faso,Finland,Fiji,Madagascar,Netherlands,Serbia,Kosovo,Benin,France,Myanmar,Qatar,Slovenia,Bhutan,Denmark,Grenada,Saudi Arabia,South Africa,Macao,Chile,China,Colombia,Czech Republic,Iraq,Kenya,Cambodia,Singapore,Tunisia,Tonga,Guyana,St. Lucia,Mali,Malta,Cape Verde,United Kingdom,Indonesia,Moldova,Oman,Poland,Vietnam
MyFrontier هي مدعومة على اللغات Inglés
انقر هنا لمعرفة كيفية تنزيل MyFrontier في بلد أو منطقة محظورة.
تحقق من القائمة التالية لمعرفة الحد الأدنى من المتطلبات MyFrontier.
iPhone
Requiere iOS 12.0 o posterior.
iPad
Requiere iPadOS 12.0 o posterior.
iPod touch
Requiere iOS 12.0 o posterior.