Apps in this category may contain mild or occasional cartoon, fantasy or real-life violence, as well as occasional or mild adult, sexually suggestive or horrifying content and may not be suitable for children under 9 years of age.

12+

Apps in this category may contain occasional mild indecent language, frequent or intense cartoon or real-life violence, minor or occasional adult or sexually suggestive material, and simulated gambling, and may be for children under 12 years of age.

17+

You must be at least 17 years old to access this App.

Apps in this category may contain frequent and intense offensive language; Frequent and intense cartoon, fantasy or realistic violence: frequent and intense adult, scary and sexually suggestive subjects: as well as sexual content, nudity, tobacco, alcohol and drugs, may not be suitable for children under 17 years of age.

MyFrontier 螢幕截圖

iPad

iPhone

About MyFrontier

With our simple, user-friendly MyFrontier app, it’s easy to manage your Frontier account on the go! The MyFrontier app lets you view/pay bills, see past billing statements and payments, and make changes to your account and notification settings. More self-service options allow you to modify service appointments, troubleshoot issues, and get real-time updates by connecting directly to your technician with two-way messaging. The MyFrontier app also gives quick access to support topics in our Help Center and contact features like call-back assist at your fingertips.

The app is a must-have for customers of:

- Frontier High-Speed Internet (Fiber Broadband, DSL, or Satellite)
- Frontier TV Services
- Frontier Voice Services

Do more with your account from your smartphone or tablet with these easy-to-use tools and features!

Account Settings:
- Easily reset your password
- Control your notifications preferences
- Add contact information

Billing and Payments:
- Make a one-time payment
- Sign-up for paperless billing
- View billing and payment history
- Enroll in Auto Pay
- Access your current bill
- View your payment history

Troubleshooting:
- Reboot your Gateway or TV Set-top box
- View trouble ticket or order status

We are continuing to enhance the MyFrontier app to make it your primary Frontier self-service tool.

最新版本4.4.0更新日誌

Last updated on 2024年05月09日

歷史版本

• Added the estimated time to restore service on our outages page
• Enhancements to our wireless network management experience for customers with eero routers, like viewing your network status and running a speed test
• Made it easier to discover and engage in our troubleshooting flow
• Updates to our appointments experience, including enhancements to our reschedule and cancel flow
• Bug fixes

Version History

4.4.0

2023年06月21日

4.3.0

2023年05月13日

• Introducing a NEW chat experience in our app!
• Updates to our service appointments experience, including enhancements to our reschedule flow and in app notifications.
• New feature that notifies you when attempting to use an expired payment method

4.2.1

2023年04月20日

• Failed payment messaging enhancements
• Fixed a bug for managing paperless billing and other bugs our users reported
• Accessibility updates

4.2.0

2023年04月06日

• Created a new process to establish an email address to log into the app.
• Fixed an issue preventing biometrics from working for some devices.
• Bug fixes.

4.1.10

2023年04月03日

• Fixed a bug that was logging customers out when they shouldn’t have been.

4.1.9

2023年03月24日

• Optimized our Agent Ticket Reschedule experience
• Added alerts when using a business card as a payment method
• Fixed billing bugs and others our users reported
• Accessibility and security updates

4.1.8

2023年03月09日

• Fixed a bug where customers trying to manage their wifi were having to login again
• Optimized our billing flow for custom payment amounts
• Fixed other bugs our users reported

4.1.7

2023年03月02日

• Fixed a bug where biometric settings were not retained after app updates
• Fixed app crashes our users reported

4.1.6

2023年02月24日

• Optimized our payment submission and reschedule appointment experiences
• Fixed bugs our users reported
• Increased our stability to reduce app crashes

4.1.5

2023年02月16日

Fixed billing and error bugs our users have reported

4.1.4

2023年02月08日

• Made our app update process easier
• Fixed several bugs our users reported

4.1.3

2023年02月02日

• Billing and payment bug fixes our users have reported
• Additional logging so we can proactively identify and fix issues for our users

4.1.2

2023年01月27日

Fixed several bugs our users reported

4.1.1

2023年01月20日

• Fixed several bugs our users reported

4.1.0

2023年01月13日

- Improved service order appointment tracking and rescheduling experience
- Fixed a login issue and several other bugs our users reported

4.0.5

2023年01月06日

Security enhancements

4.0.4

2022年12月22日

Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging.

• Improved billing history loading
• Error handling on My Services
• Payment card handling for any backend errors
• Fixed saving billing history file
• Improved app loading
• Fixed various app crashing scenarios
• Fixed issue and enabled cancel appointment flow
• Fixed icon missing issue related to Router online and last screen of trouble ticket flow

4.0.3

2022年12月16日

Brand new features and improved navigation offer enhanced self-service options that allow you to make account changes, modify service appointments, troubleshoot issues, and find help content more easily. Get real-time updates and connect directly to your technician with our new two-way messaging.

• Fixed feedback loading for users.
• Added option for users to print / share bills.
• UI fixes.
• Crash fixes.
• Updated brand icons.
• Enhanced user messaging.

4.0.2

2022年12月09日

4.0.1

2022年12月01日

4.0.0

2022年11月22日

3.6.1

2022年05月12日

An enhancement was made to allow a customer to manage their Paperless billing preference.

3.6.0

2022年04月24日

New Logo and color palette in support of Frontier's branding enhancements

3.5.0

2022年02月22日

• Customer survey integration
• Updated logo and app icon
• Push notifications
• Bug fixes

3.4.2

2021年09月30日

• Ability to edit a scheduled payment
• New payment confirmation screen
• Design enhancements
• View basic information about your Frontier ID on the login screen
• Bug fix

Feedback Report

MyFrontier FAQ

MyFrontier在哪些國家或地區可用？

MyFrontier在以下限制國家以外的其他地區可用：

Algeria,Jamaica,Kyrgyzstan,Hong Kong,Congo,Dominica,Hungary,Mozambique,Sao Tome & Principe,Anguilla,Libya,Montenegro,Russia,Trinidad and Tobago,Tanzania,Antigua And Barbuda,Bulgaria,Uganda,Ecuador,Lithuania,Mauritius,Niger,Nauru,Peru,Suriname,St. Vincent & The Grenadines,Azerbaijan,Bosnia & Herzegovina,Switzerland,Germany,Mongolia,Nepal,Georgia,Luxembourg,Senegal,Thailand,Afghanistan,Albania,Italy,El Salvador,Swaziland,Uzbekistan,Micronesia,St. Kitts and Nevis,Cayman Islands,Kazakhstan,Mauritania,Seychelles,Sierra Leone,Romania,United Arab Emirates,Bermuda,Canada,Montserrat,Mexico,Nicaragua,Papua New Guinea,Slovakia,Uruguay,Argentina,Australia,Bahamas,India,Belize,Japan,Lebanon,Zimbabwe,Armenia,Bolivia,Brazil,Estonia,Kuwait,Tajikistan,Taiwan,Maldives,Norway,Philippines,Portugal,Sweden,Costa Rica,Egypt,Guatemala,Croatia,Malawi,Congo, Democratic Republic,Gabon,Lao Peoples Democratic Republic,Liberia,Morocco,Panama,British Virgin Islands,Austria,Botswana,Gambia,Nigeria,Pakistan,Yemen,Barbados,Bahrain,Solomon Islands,Turkmenistan,Ukraine,Zambia,Palau,Belgium,Cote Divoire,Ghana,Greece,Guinea-bissau,Honduras,Macedonia,Paraguay,Brunei Darussalam,Cameroon,Iceland,Sri Lanka,Namibia,Cyprus,Ireland,Jordan,Turks and Caicos,Venezuela,Israel,Turkey,Vanuatu,Angola,Dominican Republic,Spain,South Korea,Malaysia,New Zealand,Chad,Belarus,Latvia,Rwanda,Burkina Faso,Finland,Fiji,Madagascar,Netherlands,Serbia,Kosovo,Benin,France,Myanmar,Qatar,Slovenia,Bhutan,Denmark,Grenada,Saudi Arabia,South Africa,Macao,Chile,China,Colombia,Czech Republic,Iraq,Kenya,Cambodia,Singapore,Tunisia,Tonga,Guyana,St. Lucia,Mali,Malta,Cape Verde,United Kingdom,Indonesia,Moldova,Oman,Poland,Vietnam