AIHelp
무료
4.1.0for iPhone, iPod touch
Age Rating
AIHelp 스크린 샷
About AIHelp
AIHelp supports integrating messages from multiple channels like Mobile App, Wechat, Facebook etc. Into one platform. At the same time, pictures and emojis are also available. Besides, by using AIHelp Mobile App, you would not be missing any messages from users anytime, anywhere. Customer agent could deal with their work that cloud only be done on PC just by tapping on the mobile. Improve work efficiency and solve the problems for users immediately.
Functions:
Communicate with users from different channels anytime.
FAQ available when replying users.
Form available when replying users to collect information.
Tags could be added for problem handling and classification.
Functions:
Communicate with users from different channels anytime.
FAQ available when replying users.
Form available when replying users to collect information.
Tags could be added for problem handling and classification.
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최신 버전 4.1.0의 새로운 기능
Last updated on Apr 28, 2024
오래된 버전
fix bugs
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Version History
4.1.0
Apr 28, 2024
fix bugs
4.0.0
Jan 14, 2024
Fixed bugs and improved performance.
3.1.4
Dec 6, 2021
사소한 버그 수정
3.1.3
Nov 20, 2021
사소한 버그 수정
3.1.2
Aug 20, 2021
Minor bug fixes.
3.1.1
Apr 30, 2021
-Upgraded UI Style
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
3.1.0
Apr 27, 2021
-Upgraded UI Style
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
3.0.0
Apr 16, 2021
-Upgraded UI Style
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
2.0.3
Aug 24, 2020
1. 修复自动分配后的刷新和提示问题
2. 稳定性优化
2. 稳定性优化
2.0.2
Jun 12, 2020
1、增加APP更新提示，可在APP内跳转直接更新。
2、搜索功能增加客诉分组筛选。
3、增加设置在线离线状态。
4、增加客诉分组客诉数量展示
2、搜索功能增加客诉分组筛选。
3、增加设置在线离线状态。
4、增加客诉分组客诉数量展示
2.0.1
May 22, 2020
优化连接稳定性
2.0.0
Nov 9, 2019
修改部分页面样式
1.5.0
Oct 16, 2019
增加日语配置
1.0.2
Jul 14, 2019
Fix known bugs
1.0.1
Mar 26, 2019
客诉分类增加，客服分组功能
1.0
Mar 21, 2019
AIHelp FAQ
제한된 국가 또는 지역에서 AIHelp를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
AIHelp의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPhone
iOS 11.0 이상 필요.
iPod touch
iOS 11.0 이상 필요.
AIHelp은 다음 언어를 지원합니다. 한국어, 영어, 일본어, 중국어(간체)
