AIHelp
Free
4.0.0for iPhone, iPod touch
Age Rating
AIHelp Screenshots
About AIHelp
AIHelp supports integrating messages from multiple channels like Mobile App, Wechat, Facebook etc. Into one platform. At the same time, pictures and emojis are also available. Besides, by using AIHelp Mobile App, you would not be missing any messages from users anytime, anywhere. Customer agent could deal with their work that cloud only be done on PC just by tapping on the mobile. Improve work efficiency and solve the problems for users immediately.
Functions:
Communicate with users from different channels anytime.
FAQ available when replying users.
Form available when replying users to collect information.
Tags could be added for problem handling and classification.
Functions:
Communicate with users from different channels anytime.
FAQ available when replying users.
Form available when replying users to collect information.
Tags could be added for problem handling and classification.
Show More
What's New in the Latest Version 4.0.0
Last updated on Jan 14, 2024
Old Versions
Fixed bugs and improved performance.
Show More
Version History
4.0.0
Jan 14, 2024
Fixed bugs and improved performance.
3.1.4
Dec 6, 2021
Minor bug fix
3.1.3
Nov 20, 2021
Minor bug fix
3.1.2
Aug 20, 2021
Minor bug fixes.
3.1.1
Apr 30, 2021
-Upgraded UI Style
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
3.1.0
Apr 27, 2021
-Upgraded UI Style
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
3.0.0
Apr 16, 2021
-Upgraded UI Style
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
-Optimized Using Experience
-Add Tickets Amount in Smartview
-Add Agent Online/Offline Setting
-Add Reorder Tickets on Wait Time
-Add Assign: Assign to Group and Assgin to Agents
-UpgradedAdd Note and Translate on Ticket Conversation Page
2.0.3
Aug 24, 2020
1. Fix the refresh and prompt problems after automatic allocation
2. Stability optimization
2. Stability optimization
2.0.2
Jun 12, 2020
1. Add update notice and users can update directly in APP.
2. Add "Tickets Group" in Search .
3. Add the setting of Online and Offline status.
4. Add the number displayed in Tickets Group.
2. Add "Tickets Group" in Search .
3. Add the setting of Online and Offline status.
4. Add the number displayed in Tickets Group.
2.0.1
May 22, 2020
优化连接稳定性
2.0.0
Nov 9, 2019
修改部分页面样式
1.5.0
Oct 16, 2019
增加日语配置
1.0.2
Jul 14, 2019
Fix known bugs
1.0.1
Mar 26, 2019
客诉分类增加，客服分组功能
1.0
Mar 21, 2019
AIHelp FAQ
Click here to learn how to download AIHelp in restricted country or region.
Check the following list to see the minimum requirements of AIHelp.
iPhone
Requires iOS 11.0 or later.
iPod touch
Requires iOS 11.0 or later.
AIHelp supports English, Japanese, Korean, Simplified Chinese
