Freshdesk
무료
9.2.1for iPhone, iPad and more
8.9
483 Ratings
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Developer
159.6MB
Size
Apr 18, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
Freshdesk 스크린 샷
About Freshdesk
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Show More
최신 버전 9.2.1의 새로운 기능
Last updated on Apr 18, 2024
오래된 버전
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
Show More
Version History
9.2.1
Apr 18, 2024
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
9.2
Apr 17, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.1
Apr 9, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.0
Mar 21, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.9
Feb 9, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.8
Dec 9, 2023
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7.1
Oct 11, 2023
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7
Aug 3, 2023
Freshdesk Support Desk is now Freshdesk.
8.6
Jul 24, 2023
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.5
Jun 21, 2023
We heard you!
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
8.4.3
Jun 6, 2023
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.4.2
May 9, 2023
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4.1
May 1, 2023
:rocket: Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4
Apr 27, 2023
Get ready to rock and roll with our latest update! We've worked on improvements that will blow your mind.
8.3
Apr 18, 2023
Dropdown choices that have been archived will no longer be visible to agents across all the types of forms in the mobile app. Archival of choices from a dropdown can be done from the Admin page of Freshdesk.
8.2
Apr 17, 2023
Tasks and tickets created from Freshchat will now be visible on the Freshdesk Mobile app.
8.1
Mar 13, 2023
Bug fixes and improvements.
8.0.2
Feb 13, 2023
Bug fixes and improvements
8.0.1
Feb 1, 2023
Bug fixes and improvements
8.0
Jan 23, 2023
Say hello to Threads: a chat-like interface in Notes, Forwards, Replies, and Discussions for effective collaboration.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
7.10
Dec 28, 2022
Bug fixes and improvements
7.9.2
Nov 15, 2022
Bug fixes and improvements
7.9.1
Oct 3, 2022
Bug fixes and improvements
7.9
Sep 15, 2022
This update includes support for the unification of customer data across Freshdesk Support Desk, Freshchat, and Freshdesk Contact Center apps
7.8
Sep 6, 2022
Bug fixes and improvements
Freshdesk FAQ
제한된 국가 또는 지역에서 Freshdesk를 다운로드하는 방법을 알아보려면 여기를 클릭하십시오.
Freshdesk의 최소 요구 사항을 보려면 다음 목록을 확인하십시오.
iPhone
iOS 15.0 이상 필요.
iPad
iPadOS 15.0 이상 필요.
iPod touch
iOS 15.0 이상 필요.
Freshdesk은 다음 언어를 지원합니다. 한국어, 그리스어, 네덜란드어, 덴마크어, 독일어, 라트비아어, 러시아어, 루마니아어, 리투아니아어, 말레이어, 베트남어, 보스니아어, 보크몰 노르웨이어, 불가리아어, 세르비아어, 스웨덴어, 스페인어, 슬로바키아어, 슬로베니아어, 에스토니아어, 영어, 우크라이나어, 이탈리아어, 인도네시아어, 일본어, 중국어(간체), 중국어(번체), 체코어, 카탈로니아어, 크로아티아어, 태국어, 터키어, 포르투갈어, 폴란드어, 프랑스어, 핀란드어, 헝가리어
