Freshdesk
無料
9.2.1for iPhone, iPad and more
8.9
483 Ratings
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Developer
159.6MB
Size
2024年04月18日
Update Date
Business
Category
4+
Age Rating
Age Rating
Freshdesk スクリーンショット
About Freshdesk
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Show More
最新バージョン 9.2.1 の更新情報
Last updated on 2024年04月18日
旧バージョン
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
Show More
Version History
9.2.1
2024年04月18日
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
9.2
2024年04月17日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.1
2024年04月09日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.0
2024年03月21日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.9
2024年02月09日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.8
2023年12月09日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7.1
2023年10月11日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7
2023年08月03日
Freshdesk Support Desk is now Freshdesk.
8.6
2023年07月24日
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.5
2023年06月21日
We heard you!
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
8.4.3
2023年06月06日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.4.2
2023年05月09日
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4.1
2023年05月01日
:rocket: Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4
2023年04月27日
Get ready to rock and roll with our latest update! We've worked on improvements that will blow your mind.
8.3
2023年04月18日
Dropdown choices that have been archived will no longer be visible to agents across all the types of forms in the mobile app. Archival of choices from a dropdown can be done from the Admin page of Freshdesk.
8.2
2023年04月17日
Tasks and tickets created from Freshchat will now be visible on the Freshdesk Mobile app.
8.1
2023年03月13日
Bug fixes and improvements.
8.0.2
2023年02月13日
Bug fixes and improvements
8.0.1
2023年02月01日
Bug fixes and improvements
8.0
2023年01月23日
Say hello to Threads: a chat-like interface in Notes, Forwards, Replies, and Discussions for effective collaboration.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
7.10
2022年12月28日
Bug fixes and improvements
7.9.2
2022年11月15日
Bug fixes and improvements
7.9.1
2022年10月03日
Bug fixes and improvements
7.9
2022年09月15日
This update includes support for the unification of customer data across Freshdesk Support Desk, Freshchat, and Freshdesk Contact Center apps
7.8
2022年09月06日
Bug fixes and improvements
Freshdesk FAQ
ここをクリック！地理的に制限されているアプリのダウンロード方法をご参考ください。
次のリストをチェックして、Freshdeskの最低システム要件をご確認ください。
iPhone
iOS 15.0以降が必要です。
iPad
iPadOS 15.0以降が必要です。
iPod touch
iOS 15.0以降が必要です。
Freshdeskは次の言語がサポートされています。 日本語, イタリア語, インドネシア語, ウクライナ語, エストニア語, オランダ語, カタロニア語, ギリシャ語, クロアチア語, スウェーデン語, スペイン語, スロバキア語, スロベニア語, セルビア語, タイ語, チェコ語, デンマーク語, トルコ語, ドイツ語, ノルウェー語 (ブークモール), ハンガリー語, フィンランド語, フランス語, ブルガリア語, ベトナム語, ボスニア語, ポルトガル語, ポーランド語, マレー語, ラトビア語, リトアニア語, ルーマニア語, ロシア語, 簡体字中国語, 繁体字中国語, 英語, 韓国語
