Freshdesk
免費
9.2.1for iPhone, iPad and more
8.9
483 Ratings
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Developer
159.6 MB
Size
2024年04月18日
Update Date
Business
Category
4+
Age Rating
Age Rating
Freshdesk 螢幕截圖
About Freshdesk
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Show More
最新版本9.2.1更新日誌
Last updated on 2024年04月18日
歷史版本
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
Show More
Version History
9.2.1
2024年04月18日
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
9.2
2024年04月17日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.1
2024年04月09日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.0
2024年03月21日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.9
2024年02月09日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.8
2023年12月09日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7.1
2023年10月11日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7
2023年08月03日
Freshdesk Support Desk is now Freshdesk.
8.6
2023年07月24日
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.5
2023年06月21日
We heard you!
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
8.4.3
2023年06月06日
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.4.2
2023年05月09日
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4.1
2023年05月01日
:rocket: Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4
2023年04月27日
Get ready to rock and roll with our latest update! We've worked on improvements that will blow your mind.
8.3
2023年04月18日
Dropdown choices that have been archived will no longer be visible to agents across all the types of forms in the mobile app. Archival of choices from a dropdown can be done from the Admin page of Freshdesk.
8.2
2023年04月17日
Tasks and tickets created from Freshchat will now be visible on the Freshdesk Mobile app.
8.1
2023年03月13日
Bug fixes and improvements.
8.0.2
2023年02月13日
Bug fixes and improvements
8.0.1
2023年02月01日
Bug fixes and improvements
8.0
2023年01月23日
Say hello to Threads: a chat-like interface in Notes, Forwards, Replies, and Discussions for effective collaboration.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
7.10
2022年12月28日
Bug fixes and improvements
7.9.2
2022年11月15日
Bug fixes and improvements
7.9.1
2022年10月03日
Bug fixes and improvements
7.9
2022年09月15日
This update includes support for the unification of customer data across Freshdesk Support Desk, Freshchat, and Freshdesk Contact Center apps
7.8
2022年09月06日
Bug fixes and improvements
Freshdesk FAQ
點擊此處瞭解如何在受限國家或地區下載Freshdesk。
以下為Freshdesk的最低配置要求。
iPhone
須使用 iOS 15.0 或以上版本。
iPad
須使用 iPadOS 15.0 或以上版本。
iPod touch
須使用 iOS 15.0 或以上版本。
Freshdesk支持丹麥文, 俄文, 保加利亞文, 克羅地亞文, 加泰羅尼亞文, 匈牙利文, 印尼文, 土耳其文, 塞爾維亞文, 巴克摩挪威文, 希臘文, 德文, 意大利文, 愛沙尼亞文, 拉脫維亞文, 捷克文, 斯洛伐克文, 斯洛文尼亞文, 日文, 法文, 波士尼亞文, 波蘭文, 泰文, 烏克蘭文, 瑞典文, 立陶宛文, 簡體中文, 繁體中文, 羅馬尼亞文, 芬蘭文, 英文, 荷蘭文, 葡萄牙文, 西班牙文, 越南文, 韓文, 馬來文
