Freshdesk
Grátis
9.2.1for iPhone, iPad and more
8.9
483 Ratings
FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Developer
159,6 MB
Size
Apr 18, 2024
Update Date
Business
Category
4+
Age Rating
Age Rating
Freshdesk Capturas de tela
About Freshdesk
Deliver exceptional customer support on the go. Unchain yourself from your helpdesk and make your customers happy with the Freshdesk app for iOS. Streamline customer queries from multiple channels and answer them easily from your phone.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Freshdesk is an online customer support software that lets you support your customers across channels like email, phone, chat, Facebook, Twitter, and your website.
Key Features:
Get a quick overview of your helpdesk. Access all tickets available to you.
Prioritize the tickets that need your attention with filters before responding.
Manage your support - Set priorities, assign agents, change tickets statuses.
Race through routine actions with one-click scenario automations.
Delete tickets and block spam right from your phone.
Log time spent on a ticket.
Stay informed about all updates and changes with push notifications.
Show More
Novidades da Última Versão 9.2.1
Last updated on Apr 18, 2024
Versões Antigas
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
Show More
Version History
9.2.1
Apr 18, 2024
We’ve just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy
9.2
Apr 17, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.1
Apr 9, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
9.0
Mar 21, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.9
Feb 9, 2024
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.8
Dec 9, 2023
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7.1
Oct 11, 2023
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.7
Aug 3, 2023
Freshdesk Support Desk is now Freshdesk.
8.6
Jul 24, 2023
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.5
Jun 21, 2023
We heard you!
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
You will now be able to filter tickets on the fly to search for more specific list of tickets. You can filter tickets based on all the set ticket fields from the Admin page.
8.4.3
Jun 6, 2023
We've just released a new version with a few bug fixes and performance enhancements to make your support journey even smoother. Enjoy!
8.4.2
May 9, 2023
Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4.1
May 1, 2023
:rocket: Another round of optimizations is here! We've squashed some bugs and fine-tuned the app's performance, so you can focus on providing delightful support experiences.
8.4
Apr 27, 2023
Get ready to rock and roll with our latest update! We've worked on improvements that will blow your mind.
8.3
Apr 18, 2023
Dropdown choices that have been archived will no longer be visible to agents across all the types of forms in the mobile app. Archival of choices from a dropdown can be done from the Admin page of Freshdesk.
8.2
Apr 17, 2023
Tasks and tickets created from Freshchat will now be visible on the Freshdesk Mobile app.
8.1
Mar 13, 2023
Bug fixes and improvements.
8.0.2
Feb 13, 2023
Bug fixes and improvements
8.0.1
Feb 1, 2023
Bug fixes and improvements
8.0
Jan 23, 2023
Say hello to Threads: a chat-like interface in Notes, Forwards, Replies, and Discussions for effective collaboration.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
Join forces with your teammates in a note with Private Threads.
Collaborate within your team, organization, or other stakeholders with Forward Threads.
Conduct parallel conversations across multiple threads in Replies.
Get together on a Discussion — an exclusive space to analyze each ticket.
We are launching this feature in phases and will make it available to you soon. Stay tuned.
7.10
Dec 28, 2022
Bug fixes and improvements
7.9.2
Nov 15, 2022
Bug fixes and improvements
7.9.1
Oct 3, 2022
Bug fixes and improvements
7.9
Sep 15, 2022
This update includes support for the unification of customer data across Freshdesk Support Desk, Freshchat, and Freshdesk Contact Center apps
7.8
Sep 6, 2022
Bug fixes and improvements
Freshdesk FAQ
Clique aqui para saber como baixar Freshdesk em um país ou região restrita.
Confira a lista a seguir para ver os requisitos mínimos de Freshdesk.
iPhone
Requer o iOS 15.0 ou posterior.
iPad
Requer o iPadOS 15.0 ou posterior.
iPod touch
Requer o iOS 15.0 ou posterior.
Freshdesk suporta Português, Alemão, Bósnio, Búlgaro, Catalão, Checo, Chinês simplificado, Chinês tradicional, Coreano, Croata, Dinamarquês, Eslovaco, Esloveno, Espanhol, Estoniano, Finlandês, Francês, Grego, Holandês, Húngaro, Indonésio, Inglês, Italiano, Japonês, Letão, Lituano, Malaio, Norueguês (bokmål), Polonês, Romeno, Russo, Sueco, Sérvio, Tailandês, Turco, Ucraniano, Vietnamita
