Apple Support
We’re here to help
Free
5.6.1for iPhone, iPad and more
Age Rating
Apple Support Screenshots
About Apple Support
Need help? Get the support you need for the Apple products you love—all in one place. Apple Support gives you personalized access to solutions for all of your Apple products and services. Learn how to manage your subscriptions, reset your Apple Account password, and more. Talk with a real person to troubleshoot an issue, or get guided, step-by-step solutions to resolve it yourself. And if you decide to visit the Genius Bar or an Apple Authorized Service Provider, Apple Support can help you find a nearby store, book a reservation, and add a pass to Wallet for easy check-in.
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
You are not required to purchase an AppleCare+ plan to use the Apple Support app. If you purchase an AppleCare+ plan, payment will be charged to your Apple Account at the confirmation of purchase. For monthly or annual payment plans (if available in your country or region), your account will be automatically charged within 24 hours prior to the end of the current billing period. You can manage your monthly or annual payment plan by going to your account settings on your device after purchase. Rules, restrictions, terms, and conditions apply to all AppleCare+ plans. To view the AppleCare+ plan Terms and Conditions (if any) sold by region see apple.com/legal/sales-support/applecare/applecareplus/. All AppleCare+ plans can be cancelled at any time in accordance with the AppleCare+ plan Terms and Conditions. If you purchase AppleCare+ with Theft and Loss in the United States, your Theft & Loss Insurance Documentation can be found at assurantdeviceclaim.com/InsuranceDocuments for plans purchased prior to September 15, 2020, or aigtheftandloss.com/coveragedocs for plans purchased on or after September 15, 2020. See apple.com/legal/privacy/ for the Apple Privacy Policy.
Show More
What's New in the Latest Version 5.6.1
Last updated on Nov 13, 2024
Old Versions
• Performance enhancements and bug fixes
Show More
Version History
5.6.1
Nov 13, 2024
• Performance enhancements and bug fixes
5.6
Oct 2, 2024
• Performance enhancements and bug fixes
5.5.1
Aug 22, 2024
• Performance enhancements and bug fixes
5.5
Aug 5, 2024
• Performance enhancements and bug fixes
5.4.1
Jun 20, 2024
• Performance enhancements and bug fixes
5.4
Jun 3, 2024
• Performance enhancements and bug fixes
5.3.2
Mar 6, 2024
• Performance enhancements and bug fixes
5.3.1
Feb 8, 2024
• Performance enhancements and bug fixes
5.3
Jan 30, 2024
• Performance enhancements and bug fixes
5.2
Oct 16, 2023
• Performance enhancements and bug fixes
5.1
Aug 21, 2023
• Added helpful information about nearby locations, including store hours, accessibility details, and specialty services available
• Performance enhancements and bug fixes
• Performance enhancements and bug fixes
5.0
May 16, 2023
• Browse the providers in your area to see what’s nearby.
• New layout makes it easier than ever to view and manage your calls, chats, reservations, and other activity.
• Expanded region availability to Vietnam, and added Vietnamese as a supported language. The Apple Support app is now available in 32 languages and 174 regions.
• Performance enhancements and bug fixes.
• New layout makes it easier than ever to view and manage your calls, chats, reservations, and other activity.
• Expanded region availability to Vietnam, and added Vietnamese as a supported language. The Apple Support app is now available in 32 languages and 174 regions.
• Performance enhancements and bug fixes.
4.9.1
Feb 9, 2023
• Performance enhancements and bug fixes
Introduced in Version 4.9:
• Added Bulgarian, Croatian, and Greek as supported languages
• Expanded region availability to: Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Armenia, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Côte d’Ivoire, Croatia, Cyprus, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Eswatini, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Guyana, Honduras, Iceland, Iraq, Jamaica, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Libya, Lithuania, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Slovenia, Solomon Islands, South Africa, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
Introduced in Version 4.9:
• Added Bulgarian, Croatian, and Greek as supported languages
• Expanded region availability to: Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Armenia, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Côte d’Ivoire, Croatia, Cyprus, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Eswatini, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Guyana, Honduras, Iceland, Iraq, Jamaica, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Libya, Lithuania, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Slovenia, Solomon Islands, South Africa, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
4.9
Jan 30, 2023
This update introduces 3 new languages and expands availability to 118 new regions. The Apple Support app is now available in 31 languages and 173 regions.
• Added Bulgarian, Croatian, and Greek as supported languages
• Expanded region availability to: Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Armenia, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Côte d’Ivoire, Croatia, Cyprus, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Eswatini, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Guyana, Honduras, Iceland, Iraq, Jamaica, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Libya, Lithuania, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Slovenia, Solomon Islands, South Africa, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe
• Performance enhancements and bug fixes
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
• Added Bulgarian, Croatian, and Greek as supported languages
• Expanded region availability to: Afghanistan, Albania, Algeria, Angola, Anguilla, Antigua & Barbuda, Armenia, Azerbaijan, Bahamas, Barbados, Belarus, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, British Virgin Islands, Brunei, Burkina Faso, Cambodia, Cameroon, Cape Verde, Cayman Islands, Chad, Congo-Brazzaville, Congo-Kinshasa, Costa Rica, Côte d’Ivoire, Croatia, Cyprus, Dominica, Dominican Republic, Ecuador, El Salvador, Estonia, Eswatini, Fiji, Gabon, Gambia, Georgia, Ghana, Greece, Grenada, Guatemala, Guinea-Bissau, Guyana, Honduras, Iceland, Iraq, Jamaica, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Laos, Latvia, Liberia, Libya, Lithuania, Madagascar, Malawi, Maldives, Mali, Malta, Mauritania, Mauritius, Micronesia, Moldova, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Myanmar (Burma), Namibia, Nauru, Nepal, Nicaragua, Niger, Nigeria, North Macedonia, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, Rwanda, São Tomé & Príncipe, Senegal, Serbia, Seychelles, Sierra Leone, Slovenia, Solomon Islands, South Africa, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Suriname, Tajikistan, Tanzania, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Turks & Caicos Islands, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Yemen, Zambia, Zimbabwe
• Performance enhancements and bug fixes
Note: The Apple Support app, AppleCare+ plans, and certain features of the app and/or AppleCare+ plans are available only in select countries or regions.
4.8.1
Dec 12, 2022
• Performance enhancements and bug fixes
Introduced in Version 4.8:
• It's easier than ever to access support tools and get help with all of your Apple products
• Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
Introduced in Version 4.8:
• It's easier than ever to access support tools and get help with all of your Apple products
• Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
4.8
Oct 25, 2022
• It’s easier than ever to access support tools and get help with all of your Apple products
• Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
• Performance enhancements and bug fixes
• Booking a reservation has a fresh look and feel, including enhanced sorting and filtering capabilities
• Performance enhancements and bug fixes
4.7.2
Sep 15, 2022
• Performance enhancements and bug fixes
Introduced in Version 4.7:
• Added Arabic as a supported language
• Introduced the option to choose or modify your preferred contact number in Account
Introduced in Version 4.7:
• Added Arabic as a supported language
• Introduced the option to choose or modify your preferred contact number in Account
4.7.1
Jul 27, 2022
• Performance enhancements and bug fixes
Introduced in Version 4.7:
• Added Arabic as a supported language
• Introduced the option to choose or modify your preferred contact number in Account
Introduced in Version 4.7:
• Added Arabic as a supported language
• Introduced the option to choose or modify your preferred contact number in Account
4.7
Jun 30, 2022
• Added Arabic as a supported language
• Introduced the option to choose or modify your preferred contact number in Account
• Performance enhancements and bug fixes
• Introduced the option to choose or modify your preferred contact number in Account
• Performance enhancements and bug fixes
4.6.3
Jun 3, 2022
• Performance enhancements and bug fixes
Introduced in Version 4.6:
• Support now available for customers with AppleCare+ for Business Essentials
Introduced in Version 4.6:
• Support now available for customers with AppleCare+ for Business Essentials
4.6.2
May 12, 2022
• Performance enhancements and bug fixes
Introduced in Version 4.6:
• Support now available for customers with AppleCare+ for Business Essentials
Introduced in Version 4.6:
• Support now available for customers with AppleCare+ for Business Essentials
4.6.1
May 3, 2022
• Performance enhancements and bug fixes
Introduced in Version 4.6:
• Support now available for customers with AppleCare+ for Business Essentials
• Performance enhancements and bug fixes
Introduced in Version 4.6:
• Support now available for customers with AppleCare+ for Business Essentials
• Performance enhancements and bug fixes
4.6
Apr 7, 2022
• Support now available for customers with AppleCare+ for Business Essentials
• Performance enhancements and bug fixes
• Performance enhancements and bug fixes
4.5
Feb 14, 2022
• Tell us what’s happening in your own words to get relevant support options
• See price estimates for common repair topics in select locations
• App now available and translated for users in Ukraine
• Performance enhancements and bug fixes
• See price estimates for common repair topics in select locations
• App now available and translated for users in Ukraine
• Performance enhancements and bug fixes
4.4.2
Dec 9, 2021
• Performance enhancements and bug fixes
Introduced in Version 4.4:
• Get Express Replacement Service for devices covered by AppleCare+ (US only, certain restrictions apply)
• Using iOS 15, it’s easier than ever to buy additional coverage for your Apple Watch or AirPods
• Updated compatibility for iPad mini (6th generation)
Introduced in Version 4.4:
• Get Express Replacement Service for devices covered by AppleCare+ (US only, certain restrictions apply)
• Using iOS 15, it’s easier than ever to buy additional coverage for your Apple Watch or AirPods
• Updated compatibility for iPad mini (6th generation)
Apple Support FAQ
Click here to learn how to download Apple Support in restricted country or region.
Check the following list to see the minimum requirements of Apple Support.
iPhone
Requires iOS 17.0 or later.
iPad
Requires iPadOS 17.0 or later.
Apple Vision
Requires visionOS 1.0 or later.
Apple Support supports English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Finnish, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Vietnamese
